Arnold Clark, Sighthill, Edinburgh Reviews

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★★★☆☆
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Arnold Clark, Sighthill, Edinburgh

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Latest Reviews

★★☆☆☆

“Poor Service”

Written on: 05/06/2016 by Stilesdl450 (1 review written)

I have bought two cars from Arnold Clark and cannot complain about the sales experience but I cannot say the same for the servicing. I recently had my car for a service, when check was made to the pollen filter which I don't know if they replaced but they must of checked it. And then they incorrectly fitted it back which meant that my heater in the car was permanently on. I took it to a Nissan approved garage and they checked it and said that yes the filter had been incorrectly fitted and… Read Full Review

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★★★★★

“Arnold Clark, Sighthill Edinburgh ”

Written on: 03/04/2016

Recently I purchased a Hyundai i30 and am very pleased with the service, was offered to go for test drive which did and the sales man Kris that sold me the car was very friendly and patient especially when I don't know my way around Edinburgh… Read Full Review

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★☆☆☆☆

“Poorly handled, no responsibility for mistakes,...”

Written on: 10/03/2016

Having purchased two cars from Arnold Clark in the past I felt confident in going to them for another purchase. My mum and I visited the branch to view an estate vehicle on a weekday evening after work, had been encouraged by the sales colleague to put a reservation deposit of £100 on the vehicle until we could return at the end of the week for a test drive as he repeatedly said the vehicle would be gone before we could return. Having left a deposit for reservation a family health emergency… Read Full Review

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★★★★★

“Best customer service experience”

Written on: 20/08/2015

Hired a van from Arnold Clark and accidentally left my keys inside. The staff at Arnold Clark were so helpful and went out of their way to help me retrieve them. Thank you so much! Brilliant service from  the people I dealt with The van was also easy to drive, well maintained and good value… Read Full Review

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★☆☆☆☆

“Commutation problems ”

Written on: 04/07/2015 by MckaylaFraser394 (1 review written)

Most stressful time ive had buying a car !! No communication bought a car to get home amd a call to b told someone else has bought the car at same time ... And they had to b pushed for a decent deal on a similar car even though we had paperwork and paid deposit. Aftercare shocking !! neva again use another dealership ..none of them have a clue… Read Full Review

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★★☆☆☆

“Arrogant and unprofessional member of staff”

Written on: 20/03/2015

We went there to see cars and it was obvious (for some reason) that the member of the staff did not take us seriously that we wanted to buy a car. It was late evening and we didn't want to drive the car for a test drive with no daylight and I now think that this might be what made him feel 'Im not interested in these customers'. Then we needed to ask him to get into his office to discuss about the finance of the cars while he didn't look like he wanted to. Maybe because it was one hour before… Read Full Review

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★★★☆☆

“Bought car from here and very happy”

Written on: 14/07/2014 by Finchkl28 (1 review written)

I bought my i10 from here and am very happy. I love my little car. Only thing I found is you are kinda forced into buying the mot and service pack. I just hope my car passes the mot and dose not cost anything. I had a rover 25 for 8 yrs a real banger and it passed every year without fail. So that's the only thing that bothers me. After sales is a bit pants as I feel they don't want to know you once you have left the forecourt But apart from that good sales team happy with car and yes… Read Full Review

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★☆☆☆☆

“Appalling concern for customers”

Written on: 09/09/2013

I have used Arnold Clark for several years but today was the last straw. Frequenty I book my car in for a service and I specify a pick up time - over the past 10 years I think it has been ready once when I asked for it. However today was just too much. I had booked an MOT and service, dropping the car off at 9.00a.m. requesting a pick up at 3.00p.m. I asked them to attend to it early as I expected there would be work to be done. I phoned at 3.00 (note I phoned them, they did not contact me)… Read Full Review

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