how are vauxhall selling any cars?

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markaylott's review of Vauxhall


“how are vauxhall selling any cars?”

Written on: 29/05/2019 by markaylott (29 reviews written)

I am writing this review to warn potential customers about vauxhalls poor build quality , terrible customer service , and terrible repair work. But looking at the reviews on here it is clear that many many others are also dissatisfied with the brand.
We purchased a brand new vauxhall astra from Toomeys in Brentwood ( a terrible dealership that i would not recommend ) and although it was serviced and looked after completely within the guidelines , the engine developed a fault and had to be returned after just 20,000 miles which resulted in engine being stripped down and new pistons being fitted along with other parts . Although after several incorrect diagnosis by Toomeys , and several wasted visits they carried out repairs under warranty ,but i am now struggling to get any further extended warranty from them as i have lost total faith in both the brand and the dealership, and having bought brand new vauxhalls many times before , will not ever be purchasing them again and nor will any of my friends or family, and this is something that i can not understand from a company point of view , as that means they have lost many customers and future sales through their inefficient service and after sales ( something that most businesses rely on )
DO NOT BUY VAUXHALL , as in my experience they are the worst for performance and so called 'customer care ', and after doing extensive research into this particular engine and its common faults , they are still selling these vehicles .
Worst experience ever .....

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