Customer service

“Customer service ”

Written on: 20/01/2022 by icpj (1 review written)

We have a problem with our Kamig Monte
Carlo, the vehicle itself is lovely, unfortunately
it's running on Goodyear Eagle F1 tyres, the
road noise is what you would expect,
unfortunately there is a secondary wooing
sound generated within the tyre that enters
the cabin between 20-35 mph, Skoda
customer services told me to take to my dealer
who have agreed there is a secondary noise,
but it's fit for purpose, my argument is how can
something be fit for purpose when it's
generating a distracting noise, Skoda
customer services have just called me to
advise you will have to put up with the noise or
replace them yourself. I posted on a Skoda
Kamiq Facebook page the same issue, and yes
there are some with the same noise, I'm really
disappointed with the attitude from Skoda,
their customer services used to be good,
clearly not anymore
Is there anyone else out there with a similar
problem?