Crown Honda Hendon please avoid them, dishonest

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dsavvy83's review of Honda www.honda.co.uk

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“Crown Honda Hendon please avoid them, dishonest”

Written on: 02/02/2013 by dsavvy83 (1 review written)

Avoid this dishonest garage, I have proof that they have been dishonest.

Please do not bother going to Honda dealerships they will lie to get your business. Once they take your money they do not refund your money back when there is a problem even though i am legally entitled to under this specific act
"Section 57 of the Consumer Credit Act 1974 states that withdrawing from a prospective regulated financial agreement operates as if a cancellation has taken place.
If a cancellation of the finance agreement has taken place, this means that any linked transaction, such as the purchase of the goods themselves is also cancelled. In these circumstances, any money paid, such as the payment of a deposit, should be refunded.
"

They have ignored my letter of action to court therefore i will be taking them to the small claims court very soon.

Honda customer service are very ineffective in dealing with their own dealerships which i think is wrong as the dealerships are representing the brand.

Hence I will never buy Honda and I will make sure my family and friends avoid Honda until they start looking out for the customer and start doing what is best for them and not looking to line their pockets with money by withholding deposits which in my case they are not legally allowed to.

(Specific to Crown Honda Hendon dealership avoid them please)

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    Willing To Buy Again

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Truespirit's Response to dsavvy83's Review

Written on: 28/02/2014

I agree I had a bad experience too

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Dsavvy83's reply to Truespirit's Comment

Written on: 03/03/2014

You should have seen the lies they were replying to me in the EMAIL i have them all saved, really disgusting behavior from the Manager at that branch, They are so dodgy and don't listen to the needs of the customers. If anyone has a problem with them i will help you fight them, In the end i got my money back with interest but no apology. I bought a new car and didn't even look at honda cars managed to get some friends and family to convert away from honda.

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