Staff could be replaced with a single server...

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Deaville's review of Ford www.ford.co.uk

★☆☆☆☆

“Staff could be replaced with a single server...”

Written on: 26/03/2018 by Deaville (3 reviews written)

Ford UK are one of the single most unhelpful, and deliberately obstructive, companies I've ever had the misfortune to deal with.

All of the Ford UK "customer service" staff could easily be replaced by one server, which responds to any received emails with "sorry, can't help you, speak to your dealer".

No matter what you ask them, regardless of how simple a query, that's the only (absolutely infuriating) response I've ever received from them.

Every other manufacturer is happy to answer the same questions, what are you trying to hide Ford, or do you really care that little about your customers?

Needless to say it's the last Ford I'll be buying...I simply don't trust you...

  • Fiesta

    Vehicle Owned

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  • No

    Willing To Buy Again

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