Magazine is Great - Subscription service is poor

“Magazine is Great - Subscription service is poor”

Written on: 25/03/2013 by Goldflute (6 reviews written)

I tried to sign up for a 6 month subscription for a Christmas present for a friend. Was annoyed that I could buy 13 Issues for a single payment on credit card, but 6 issues had to go on direct debit. I then cancelled the DD before I forgot & was charged for a 2nd series of 6 months, but these intelligent people cancelled the whole subscription!

After 3 emails, and a phone call to a person without a brain the situation is resolved...I have been given 2 issues free and paid for a new 6 month subscription, which I now have to remember to cancel.

I can well imagine Jeremy Clarkson's response to such nonsense