NO Log Book

Click here if this is your business
★☆☆☆☆
1.3 / 5
6% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of Lex Vehicle Leasing www.lvl.co.uk

★☆☆☆☆

“NO Log Book”

Written on: 04/04/2022

I purchased a vehicle from Lex Vehicle Leasing - previously on Lease from them to another company and I paid LEX £28800 for the vehicle. I have the vehicle and the two keys. Lex Vehicle Leasing Ltd would not send the log book until the funds had been received. Funds sent on the 9.3.2022 by immediate payment and confirmed by them the same day. Log book still not issued on the 12th March, so 40 minute phone call on the 13th and they said it has been sent to us on the 13th March. 2 weeks later no log book. On the 24.3.2022 complaint registered and I was not able to speak to the department that issue the log books. We can only email them. The complaint can take 8 weeks to respond. So I have paid £28800 for a vehicle I cannot use for a minimum of 8 weeks, because LEX have lost the log book. Plus you cannot speak to anyone directly - you have to email - which they do not respond to. FARCE

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0