Avoid this Company

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Alina79's review of Vanline Direct - www.vanlinedirect.co.uk


“Avoid this Company ”

Written on: 24/02/2022 by Alina79 (1 review written)

I took a policy out on 14-01-22 and paid a £30 deposit, on 20-01-22 another £226.02 left my bank as a direct debit, again on 14-02-22 another payment of £226.02 left my bank?
Total payments £482.04…
My annual premium was £1775.06 plus the “brokers” fee of £300 totals £2075.06…
I requested they cancel my policy as they could not insure anyone under the age of 25, they even managed to screw that up by blaming it on “human error”??
Today I received an email stating there was an outstanding balance due of £42.97???
Based on the fact my premium (including the “broker” fee of £300) was £2075.06 and my monthly direct debit was £226.02, £226.02 x 12 = £2712.25 the figures this company have supplied me with simply don’t add up..,
£1775.06 / 365 = £4.86 per day, as the insurance was in place for 33 days this equates to £160.48 yet I have paid £482.04 an excess payment of £331.55 yet they are claiming I owe an additional £42.97????
Seriously steer we’ll clear of this company, the price may look cheap.
This matter will be passed on to the Financial Conduct Authority as well as the Financial Ombudsman Service…

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