Shocking company

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★☆☆☆☆
1 / 5
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  • Customer Service

  • Value For Money

Guest's review of Vanline Direct - www.vanlinedirect.co.uk

★☆☆☆☆

“Shocking company ”

Written on: 13/12/2020

Terrible service , they are good at the first contact for your sales of your van policy, however they will let the policy run for a few months before asking to validate NBC , , also they are happy to mirror NCB from another vehicle that you own , until they want to validate, then will not accept your mirrored NCB , at this point they will charge you an additional £220.00 plus admission fee of £35.00 to amend the policy.
Absolutely outrageous company,
Beware as they will quote you a cheap insurance quote but by the end of there service you will pay over the odds .
I have forwarded my experience to the insurance regulator, who was not surprised with my complaint,

  • No

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Third Party Fire & Theft

    Cover Taken

  • Male Driver

    Driver Type

  • Customer Service

  • Value For Money

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Mashmerg's Comment

Written on: 19/01/2021

They're doing exactly that with my policy right now.

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