HORRIBLE INSURANCE CO

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★☆☆☆☆
1.0
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Hess369's review of USAA Auto Insurance

“HORRIBLE INSURANCE CO”

★☆☆☆☆

written by Hess369 on 24/10/2014

Wouldn't be insured with this carrier if it were free for the rest of my life...incompetent claim handlers...they don't want to pay claims..got a 2011 GMC Sierra. They REFUSE to pay for Original parts...want to use generic overseas parts ONLY...Horrible about paying rental cars...if your car is finished at the body shop and they haven't issue payment yet...they will make you give your rental back and wait for their check...they take a long time to pay your claim...A and B not on same page...The worst insurance company in the world. hate them with a passion

  • Customer Service

  • Value For Money

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