Rude & unhelpful

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Blueboyroy's review of Swiftcover Car Insurance


“Rude and unhelpful”

Written on: 04/10/2021 by Blueboyroy (1 review written)

Several years ago I had a crash. Whilst I received most of the payment I was owed, my no claims bonus was never paid despite the accident not being my fault. Every now and then I email them but get no reply.

Shortly after I had the accident, I made the mistake of ringing for an update on the claim. The person to whom I spoke was extremely patronising and spent a very long period explaining various details of why the claim was taking so long. It was a while before I realised that he was just poking fun at me.

I could not possibly recommend this company.

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