**STAY AWAY** An absolute nightmare & incompetent company

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Juanr297's review of Saga Car Insurance

“**STAY AWAY** An absolute nightmare and incompetent...”


written by Juanr297 on 28/12/2022

**STAY AWAY** An absolute nightmare and incompetent company. Please read for your own benefits.

I made a non-fault claim back in October when a speeding third-party tried to overtake me and hit my car. It took THREE days of my calling Saga to finally record the details of what happened and claim to be raised. After a WHOLE month and 18 back-to-back emails asking silly questions like:
• “how long have you lived at your address”, and
• “Do you take the car to work and where do you park it?”

Saga failed to obtain the liability from the third-party’s insurer. They did not bother to check the CCTV of shops where the accident occurred. After 2 months of constant pointless calls asking to explain how the accident happened OVER AND OVER AND OVER AGAIN, Saga cancelled on me. I found this out when I called for an update and was told today was my last day, when I asked for an explanation, Saga claimed they sent me a letter 10 days prior — Totally Wrong!

Stay away from this company. They might be offering cheaper price and now more than ever everyone is concerned about money but pay the few quid more elsewhere.

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