Do not use

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★★☆☆☆
1.6
From 242 reviews
15.0% of users recommend this

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mickyWilkerson's review of Saga Car Insurance

“Do not use”

★☆☆☆☆

written by mickyWilkerson on 21/01/2020

Company ok until you have to claim then you will regret ever going with them. Worse insurance company i have ever been with & I'm 61. 4 months to resolve & I'm out of pocket by over a £1000 in an accident i was totally innocent in. Pay a bit extra & go with a company more competent & more professional just in case you need to clai

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Vmax9394's Response to mickyWilkerson's Review

Written on: 28/10/2021

Having sane problems, their contracted vehicle collection company is terrible, promises made to collect and call but nothing heard.
Documents sent back to the email sent on but when I checked they stated nothing received and apparently I had sent them to a different email address?? Days after and still not had vehicle collected by insurance approved engineers

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Antisaga's Response to mickyWilkerson's Review

Written on: 26/08/2022

As a former employee of Saga I can sympathise as the claims operation is poorly managed by its leadership team.

The claims operation is under resourced due to its employees leaving due to poor working conditions.

So much knowledge and experience has left.

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