RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.9 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
RCiB Right Choice - www.rcib.co.uk - Ask a question now

Media Gallery for RCiB Right Choice - www.rcib.co.uk

RCiB Right Choice - www.rcib.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“bunch of stuck up their own arses”

Written on: 26/11/2013 by nichola3449 (1 review written)

Bought insurance as it was cheapest i could fined quoted 611 ended up 1000,paid deposit over the phone,never received any paper work. I missed my first payment due to medical issues so i fished out a document that was sent from premium credit went online to make payment but noticed i had a default so i rang the number provided and paid my instalment they did however waver the default which i was gratefull for. 3days later receved a call from rcib saying i need to make payment ermm i was a… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Very frustrating company! Don't recommend at all!”

Written on: 03/11/2013 by Monia33T (1 review written)

My story is similar to others: bought as was the cheapest on search engines. Never received any policy certificate or any letter with a confirmation of my car being insured. After 10 days called them to ask what is happened and am I insured at all? Was said that there was a problem with system or email sending bla bla bla and they will send welcome pack and insurance certificate straight a way. They did not, so next day called them to cancel the policy (which I never received any proof that I… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“took a policy out and i am wanting to cancel within 2...”

Written on: 31/10/2013

took a policy out and i am wanting to cancel within 2 days based on the distance selling act and they simply are asking for 10% plus £45 as a cancellation FEE. manager was so rude that its unbelievable that such a company could be trading and supported by the FSA. they sound so rude will be contacting the watchdog and action fraud to report the COMPANY… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“ joke”

Written on: 25/10/2013

joke abusive rude rip you give you rong cover joke… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 11/10/2013 by Jamesking012 (1 review written)

Quoted via Confused - who should look at the companies they affiliate themselves with! Insurance quote was cheapest so purchased online, after completing process and making deposit payment was advised I was not covered and needed to wait for a agent to call!! Except I didn't receive a call, did try calling them but phone was engaged. Checked online bank account money was taken , then after 2 hours received a call to confirm policy, Some little 18 year old wide boy calls and want to check… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“do not use these rip off arrogant misleading lying...”

Written on: 10/10/2013

do not use these rip off arrogant misleading lying pack of essex WIDEBOY!!! i doubt your crs actually even insured !!!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“The worst choice you can make”

Written on: 25/09/2013

I had insurance with this company for 4 months only, when my car was stolen, I was try, I don't know how many times to contact them, but when i was trying to explain that my car was stolen they move me from one department to another, and another and another. I was trying to make a claim and they tell me that I have to pay my excess amount plus the rest of the amount for a whole year because I was cancelled the insurance, what was normal considering that I did not have car. In the case that i… Read Full Review

Karpis5's Comment

Written on: 01/10/2013

Please don't use this insurance company they are careless big time all they can do is charge u straight away nothing else. they told me my incurance is starting at this this time and after I got my papers I have realised that insurance only start after 2 hours lucky me I haven't drive my car at this time . Cancelation with this company is a nightmare all bad....................... Very bad RCIB shait in 100 times !!!!!!!!!!!!!!!!!!!

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“dont bother telephoning”

Written on: 14/08/2013

you will waste your time and money if you need to contact them… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Unfortunately I found this company gave me a cheap...”

Written on: 23/07/2013

Unfortunately I found this company gave me a cheap quote through a comparison website GOCompare.com. I paid my 1st instalment of £152.00 and I need to protect my no claim bonus. Some body called me few minutes later and told me my no claim bonus protected and agreed with every thing. Then they send me an email stated I was insured with Ageas insurance. Few days later I got my insurance documents through email and I found I was insured with Equity Red star and my no claim bonus not protected. I… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“rcib stay the he#[email protected] away from them”

Written on: 19/06/2013 by mankybecool (3 reviews written)

Got a qjuote from them and regretted it the worst possible people and company if they were a car brnd they will Be an east german lada, if they were a perfume they will be the cheapest knock off, The sales manager claims to be a stakeholder, complaints and sales all rolled into one, in 10 years of working for blue chips i never had this much grief. They took off 220 pound from my debit Card which is a contractual breach as their terms state that there will be no money taken without… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Oh no”

Written on: 18/06/2013

Our renewal came up so we hit the comparison sites. RCIB where the second cheapest provider (unfortunately we were not able to contact the cheapest). They quoted us for £700, we completed the online form and were informed that somebody would contact us to confirm the details. We later received a phone call stating that we had filled the online form in incorrectly and the premium would be significantly higher - after arguing our case we managed to get the premium back down to £700. We then… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“They take you money and dont refund under section 4 of...”

Written on: 01/06/2013

They take you money and dont refund under section 4 of fsa were you have a right to cancel . I have never dealt with a company and staff so aragant and bullying. I will continue to dipute until I get back my deposit refunded. Best advise is take them to trading standards and complain to fsa. As they do not follow fsa regulations. This is what I am doing it may take few weeks dont give up as this company needs closing down . They entrap you dont read you no scripting over phone and give no terms… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rip Off and slippery. ”

Written on: 20/05/2013

So I put all my details in to a comparison site and Right Choice are the cheapest and the next cheapest is £100 more. The alarm bells should have rang then. I buy the policy and it says that someone will ring to take payment by card. I get a phone call 30mins later and they say that I put the wrong kind of locks down and according to their computer my car does not have those locks. It is going to be an extra £500! The person I spoke to then says how he told the underwriter this was completely… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“STAY AWAY”

Written on: 17/05/2013 by nitaa (1 review written)

Stay away from them! I purchased car insurance policy in August 2012 as it was the cheapest I could find at that time. In November, I received a letter from them to increase my premium by £485 as they have only just validated my details. I had a week to agree to the premium or my policy would be cancelled and I will have to pay a cancellation fee as it was outside the 2 weeks cooling-off period. When I wrote to them complaining this matter, they said I had no choice but to either cancel my… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“RCIB Review - Deal with at your risk”

Written on: 09/05/2013

RCIB had a questionable sales approach which when challenged and realised what they were doing tried to cancel within a few minutes. I am currently in the process of writing to the regulatory authority regarding more serious concerns as what transpired I consider wholly unacceptable. They also refuse to formally respond and to put anything in writing so far… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“HOW IS THIS POSSIBILE IN THIS COUNTRY??????”

Written on: 12/04/2013 by d78daniel (1 review written)

I AM JUST TRYING TO GET MY MONEY BACK FROM THE ANY TIME DIFFERENT PEOPLE DIFFERNT STORYES I ASKED THEM TO REFUND MY MONEY AND THEY JUST SEEMS TO IGNOR ME EVEN IF I SEND THEM ALL THE PAPERS THEY NEEDED AFTER THEY GAVE ME THE BEST PRICE ON THE COMPARETHEMARKET.COM THEY RANG ME AND SAID THAT BCAUSE OF SOME DATAILS THE PRICE WOULD BE WITH ALMOST 200 MORE I PAID IT IN FULL AND NOW I AM TRYING TO GET MY MONEY BACK I SAID I WILL PAY THE CANCELATION FEE BUT STILL NOTHING I WANT TO UNDERSTAND HOW COME… Read Full Review

Sergey2000's Response to d78daniel's Review

Written on: 28/09/2013

I have just done the same thing I wish I red this email before. And this is 5 month later nothing has changed.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“definitely wrong choice”

Written on: 06/04/2013

used this company as was best quote on comparison website for my daughters first car insurance.Started at £800 one week later went up to £1100 which I paid with my credit card. Some days later had a phone call said because of some detail insurance would be £1500.I said I wanted to cancel but they refused to do so over the phone and said I needed to do this in writing even though the policy states you could cancel by phone within the first 14 days.After many phone calls speaking to rude and… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don,t take the bate, risk on confirmation price may...”

Written on: 04/04/2013

Simply was not possible to get what it says on the tin. Their system is wrong as it is not always possible to get all the basic details to them on line. Appears to be designed to draw potential mugs into the telephone quote for much more money. For future reference I would not choose to waste time and money by being involved with these people, their telephone manner also became most unsatisfactory once they were informed of their unacceptable practice. Comparison websites may be better… Read Full Review

Reverend13's Comment

Written on: 05/04/2013

I had the same experience when my Daughter was trying to buy car insurance from a too good to be true RCIB quote via a comparison site.,

Fortunately the card transaction to Right Choice (RCIB) was not accepted by the bank, That failure it turns out saved even more hassle in the so called confirmation phone call stage.

RCIB attempted to bump up the price, the guy working at RCIB who spoke to my Daughter switched into naughty bad boy mode and dropped her like a hot spud once he understood RCIB was not going to get at her hard earned wonga!

They received a further phone call as a means to help the RCIB business explaining that the RCIB operating system is very very wrong .and they are going to lose custom.

Beware of Right Choice Insurance Brokers people ,by all means consider the right choice for car insurance then consider this,........ When the Right Choice looks to good to be true like the diamonds on the sole of your shoe,
WAKE UP!, Think, take a deep breath through the nose, smell the cattle poo?
Go elsewhere and make a better choice.
Here endeth my dealings RCIB


Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“This is just opposit of right choice.”

Written on: 18/02/2013 by yashuma (1 review written)

This is more horrendus insurence company i ever have. Very bad customer service, not helpfual I had very bad experience. Please do not choose this insurence company… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“do not trust this company!!”

Written on: 06/02/2013

after paying her insurance in full at the start of the policy, as they gave her the cheapest quote, my partner ended up being given a choice of paying an extra £700 on top of the money she payed or cancelling the policy which would cost her £660!! just to cancel her policy, !! THIEVES !!… Read Full Review

Report this review
Was this review helpful? 0 0
overview