RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.9 / 5
75% of users recommend this
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  • Value For Money

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★☆☆☆☆

“Unfortunately I found this company gave me a cheap...”

Written on: 23/07/2013

Unfortunately I found this company gave me a cheap quote through a comparison website GOCompare.com. I paid my 1st instalment of £152.00 and I need to protect my no claim bonus. Some body called me few minutes later and told me my no claim bonus protected and agreed with every thing. Then they send me an email stated I was insured with Ageas insurance. Few days later I got my insurance documents through email and I found I was insured with Equity Red star and my no claim bonus not protected. I… Read Full Review

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★☆☆☆☆

“rcib stay the he#[email protected] away from them”

Written on: 19/06/2013 by mankybecool (3 reviews written)

Got a qjuote from them and regretted it the worst possible people and company if they were a car brnd they will Be an east german lada, if they were a perfume they will be the cheapest knock off, The sales manager claims to be a stakeholder, complaints and sales all rolled into one, in 10 years of working for blue chips i never had this much grief. They took off 220 pound from my debit Card which is a contractual breach as their terms state that there will be no money taken without… Read Full Review

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★☆☆☆☆

“Oh no”

Written on: 18/06/2013

Our renewal came up so we hit the comparison sites. RCIB where the second cheapest provider (unfortunately we were not able to contact the cheapest). They quoted us for £700, we completed the online form and were informed that somebody would contact us to confirm the details. We later received a phone call stating that we had filled the online form in incorrectly and the premium would be significantly higher - after arguing our case we managed to get the premium back down to £700. We then… Read Full Review

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★☆☆☆☆

“They take you money and dont refund under section 4 of...”

Written on: 01/06/2013

They take you money and dont refund under section 4 of fsa were you have a right to cancel . I have never dealt with a company and staff so aragant and bullying. I will continue to dipute until I get back my deposit refunded. Best advise is take them to trading standards and complain to fsa. As they do not follow fsa regulations. This is what I am doing it may take few weeks dont give up as this company needs closing down . They entrap you dont read you no scripting over phone and give no terms… Read Full Review

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★☆☆☆☆

“Rip Off and slippery. ”

Written on: 20/05/2013

So I put all my details in to a comparison site and Right Choice are the cheapest and the next cheapest is £100 more. The alarm bells should have rang then. I buy the policy and it says that someone will ring to take payment by card. I get a phone call 30mins later and they say that I put the wrong kind of locks down and according to their computer my car does not have those locks. It is going to be an extra £500! The person I spoke to then says how he told the underwriter this was completely… Read Full Review

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★☆☆☆☆

“STAY AWAY”

Written on: 17/05/2013 by nitaa (1 review written)

Stay away from them! I purchased car insurance policy in August 2012 as it was the cheapest I could find at that time. In November, I received a letter from them to increase my premium by £485 as they have only just validated my details. I had a week to agree to the premium or my policy would be cancelled and I will have to pay a cancellation fee as it was outside the 2 weeks cooling-off period. When I wrote to them complaining this matter, they said I had no choice but to either cancel my… Read Full Review

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★☆☆☆☆

“RCIB Review - Deal with at your risk”

Written on: 09/05/2013

RCIB had a questionable sales approach which when challenged and realised what they were doing tried to cancel within a few minutes. I am currently in the process of writing to the regulatory authority regarding more serious concerns as what transpired I consider wholly unacceptable. They also refuse to formally respond and to put anything in writing so far… Read Full Review

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★☆☆☆☆

“HOW IS THIS POSSIBILE IN THIS COUNTRY??????”

Written on: 12/04/2013 by d78daniel (1 review written)

I AM JUST TRYING TO GET MY MONEY BACK FROM THE ANY TIME DIFFERENT PEOPLE DIFFERNT STORYES I ASKED THEM TO REFUND MY MONEY AND THEY JUST SEEMS TO IGNOR ME EVEN IF I SEND THEM ALL THE PAPERS THEY NEEDED AFTER THEY GAVE ME THE BEST PRICE ON THE COMPARETHEMARKET.COM THEY RANG ME AND SAID THAT BCAUSE OF SOME DATAILS THE PRICE WOULD BE WITH ALMOST 200 MORE I PAID IT IN FULL AND NOW I AM TRYING TO GET MY MONEY BACK I SAID I WILL PAY THE CANCELATION FEE BUT STILL NOTHING I WANT TO UNDERSTAND HOW COME… Read Full Review

Sergey2000's Response to d78daniel's Review

Written on: 28/09/2013

I have just done the same thing I wish I red this email before. And this is 5 month later nothing has changed.

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★☆☆☆☆

“definitely wrong choice”

Written on: 06/04/2013

used this company as was best quote on comparison website for my daughters first car insurance.Started at £800 one week later went up to £1100 which I paid with my credit card. Some days later had a phone call said because of some detail insurance would be £1500.I said I wanted to cancel but they refused to do so over the phone and said I needed to do this in writing even though the policy states you could cancel by phone within the first 14 days.After many phone calls speaking to rude and… Read Full Review

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★☆☆☆☆

“Don,t take the bate, risk on confirmation price may...”

Written on: 04/04/2013

Simply was not possible to get what it says on the tin. Their system is wrong as it is not always possible to get all the basic details to them on line. Appears to be designed to draw potential mugs into the telephone quote for much more money. For future reference I would not choose to waste time and money by being involved with these people, their telephone manner also became most unsatisfactory once they were informed of their unacceptable practice. Comparison websites may be better… Read Full Review

Reverend13's Comment

Written on: 05/04/2013

I had the same experience when my Daughter was trying to buy car insurance from a too good to be true RCIB quote via a comparison site.,

Fortunately the card transaction to Right Choice (RCIB) was not accepted by the bank, That failure it turns out saved even more hassle in the so called confirmation phone call stage.

RCIB attempted to bump up the price, the guy working at RCIB who spoke to my Daughter switched into naughty bad boy mode and dropped her like a hot spud once he understood RCIB was not going to get at her hard earned wonga!

They received a further phone call as a means to help the RCIB business explaining that the RCIB operating system is very very wrong .and they are going to lose custom.

Beware of Right Choice Insurance Brokers people ,by all means consider the right choice for car insurance then consider this,........ When the Right Choice looks to good to be true like the diamonds on the sole of your shoe,
WAKE UP!, Think, take a deep breath through the nose, smell the cattle poo?
Go elsewhere and make a better choice.
Here endeth my dealings RCIB


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★☆☆☆☆

“This is just opposit of right choice.”

Written on: 18/02/2013 by yashuma (1 review written)

This is more horrendus insurence company i ever have. Very bad customer service, not helpfual I had very bad experience. Please do not choose this insurence company… Read Full Review

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★☆☆☆☆

“do not trust this company!!”

Written on: 06/02/2013

after paying her insurance in full at the start of the policy, as they gave her the cheapest quote, my partner ended up being given a choice of paying an extra £700 on top of the money she payed or cancelling the policy which would cost her £660!! just to cancel her policy, !! THIEVES !!… Read Full Review

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★☆☆☆☆

“WORST EVER INSURANCE COMPANY RCIB”

Written on: 31/01/2013

red light warning in 30 years i have never ever had dealings with such a company from start to 10 months into policy . YES, it was the cheapest quote !!!!!!! but you certainly pay for it in the long RUN. my sons insurance was £3200.00 he was told he would be insured straight away when he paid deposit of over £800 . this was paid on an evening and as he was under the impression he was insured he went for a drive as quite excited ( it was his first CAR) only on going out again next morning… Read Full Review

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★☆☆☆☆

“Worst encountered in 40 years insuring vehicles....”

Written on: 22/01/2013 by bilsan443 (1 review written)

Best quote by far in all car insurance comparison sites. Buy it at your peril!.I was buying for my son(35yr./perf.car/conviction) Not until AFTER you pay,do you get message that you are NOT covered,until they call. The call consists of an interrogation,trying to find ANY tiny excuse. £100. out in value. 4 door instead of 5. If you attempt to stop them,or even worse argue with them,they fly into a mini rage!.Then you get the first name treatment like they knew you all you life!,its his manager… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 22/01/2013 by Laura99191 (1 review written)

I was on price comparison websites and Right Choice Insurance Brokers came out as the cheapest one for my car insurance, after taking a deposit the lady on the phone then increased my insurance and told me the reason for it was because I have never taken out insurance myself. Whenever I have had to call RCIB for any queries I have been put on hold for a very length of time and the people on the other end of the phone do not seen to want to help me out in the slightest, in fact quite the… Read Full Review

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★☆☆☆☆

“Never insure with these people”

Written on: 05/01/2013 by Cola666 (1 review written)

I came across rcib via a comparison website they were they cheapest by far so happily accepted quote. Well I got a call next day to confirm my details I imputted, and the sales advisor came across a mistake I made my vehicle was down as £3000 value he said I was given the wrong value and this is going to effect m insurance policy so he said should be down as £5000 and with that charged me an extra £150 on the insurance with this increase they were still the cheapest in the market so agreed… Read Full Review

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★☆☆☆☆

“Terrible, avoid!”

Written on: 04/12/2012 by bonganbiru (1 review written)

I have never been treated so rudely or suspiciously. Essentially, it sounds from the other reviews like I am lucky because the company refused to insure me. This has meant that they're refunding my payment, which I am now concerned may not happen, havig read the other comments. I was treated suspcicously because I have had a dricing licence for 18 years but only have one year of no claims bonus (haven't had a car very long!) and was not believed when I tried to change my need for business use… Read Full Review

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★☆☆☆☆

“shocking”

Written on: 30/11/2012

I found rcib through confused.com and with being a student i thought it was cheap so went for it. Just bought a new car and went to upgrade my policy said i would have to start a new one because of value of car so had to go fully comp. I had payed just over 800 or my third party fire n theft policy and they qouted me 1200 and i rung another company got it for 840. When asking to cancel they wanted me to pay a fee of 150 even though i had made all payment as it was an 8 month payment plan so i… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 02/11/2012

I have also had a bad experience with this company. I thought it would be a great idea if my daughter bought her own car, that she learn and drive with a supervising driver. RCIB was the cheapest quote I found online at £1193. Which I thought was great for a 17 year old but when they did their call back. I was appalled that policy ran for 12 months. So if my daughter passed her test in this time. She would not get a refund on this policy but if she paid £5000 she would have full cover for… Read Full Review

Shanebuggins's Comment

Written on: 07/11/2012

Latest news one week later and still no refund. Contacted the company in question today and was informed there was notes on the system regarding a full refund but not one had refunded the money. The person on the phone said he would refund the money straight away and send an confirmation email. Well got the email just hope the monies refunded in a couple of days.

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★☆☆☆☆

“DO NOT BUY INSURANCE FROM THIS COMPANY!!!”

Written on: 01/11/2012 by BenBanks1987 (1 review written)

Today, I was shopping around on the usual price comparison sites for my car insurance and RCIB came in slighter cheaper than the nearest competitor. They quoted approximately £715 which was about £50 cheaper so naturally I signed up straight away via their web site. Once my payment had been received, I received a message saying my my insurance would not start until I receive a call from the company. So 10 minutes later I receive a phone call and instantly I notice the person on the phone… Read Full Review

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