RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.9 / 5
75% of users recommend this
  • Customer Service

  • Value For Money

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★★★★★

“Difficult renewal”

Written on: 30/09/2021 by DevynWooten (1 review written)

Luje was very good at sorting my renewal when we encountered some problems. Called me back next day as agreed and sorted very quickly. Ge explained everything throughly and ensured I understood everything. He also sorted out the finance to make it affordable as possible for me… Read Full Review

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★★★★★

“Excellent ”

Written on: 28/09/2021 by mcevoy2983 (1 review written)

The adviser was professional and helpful throughout!… Read Full Review

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★★★★★

“Amazing service”

Written on: 28/09/2021 by umbreen.shujat (1 review written)

Right choice insurers have been my insurance providers for a few years and they handle all queries very efficiently. I rang today to complete my insurance as it was due for renewal and I received the best service from the adviser. She was polite, professional and very helpful I am really happy with the service I received today. Thank you… Read Full Review

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★★★★★

“yes thanks very happy”

Written on: 28/09/2021 by pyrex5 (1 review written)

yes thanks very happy… Read Full Review

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★☆☆☆☆

“As bad as it gets with insurance.”

Written on: 25/09/2021 by 371Krause (1 review written)

As bad as it gets with insurance. If there was a company to learn the ways not to deal with customers, these guys would be the experts. From day 1 this company sent red flags, first a rather threatening letter asking for proofs of Driving licenses and address and NCB. Most insurance companies do this however with RCIB you get a letter stating "your policy will be cancelled in 7 days". They then have a phone number which you spent about 2 hours waiting to through to. Surely it would be simpler… Read Full Review

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★☆☆☆☆

“Auto renew i”

Written on: 22/09/2021 by Buford (1 review written)

Not notified off new price for contents insurance monies taken out of my account without me given a choice… Read Full Review

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★★★★★

“Happy with my service ”

Written on: 16/09/2021 by SerenaKemp1951 (1 review written)

Very happy with the service that I received. I filled it out online first, however, was not able to complete it. I phoned and got through with no problems and then the rest was completed over the phone. An email has been sent with my cover and also a free paper-based copy will be sent to my home address. the friendly lady spoke to me giving me all information that I needed… Read Full Review

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★★★★★

“She was really really helpful with my quote....”

Written on: 14/09/2021 by Thomas.. (1 review written)

She was really really helpful with my quote. Brilliant customer service… Read Full Review

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★★★★★

“I missed my renewal date and still got the great price...”

Written on: 06/09/2021 by Karma42 (1 review written)

I missed my renewal date and still got the great price on my motorbike insurance, the young lady I spoke to on the phone was very polite and helpful and my renewal was completed in no time, great job thank you… Read Full Review

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★★★★★

“Brilliant. Adviser was very helpful and courteous,...”

Written on: 05/09/2021 by Nevillejs1988 (1 review written)

Brilliant. Adviser was very helpful and courteous, would recommend to all… Read Full Review

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★★★★★

“So professional and helped me massively amazing girl”

Written on: 02/09/2021 by qvReed422 (1 review written)

So professional and helped me massively amazing girl… Read Full Review

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★★★★☆

“Great customer service ”

Written on: 01/09/2021 by Giovannyo37 (1 review written)

The adviser gave great customer service. She made sure everything went smooth and that my insurance was perfect for me regarding price. She was quick and fast with everything and made sure I was ok with everything… Read Full Review

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★★★★★

“Great company ”

Written on: 29/08/2021 by Donaldsonjk1964 (1 review written)

Was very impressed with my call to insure my car the man was very helpful and I understood all he was saying and the questions he was asking… Read Full Review

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★★★★★

“Perry Is the man ”

Written on: 27/08/2021 by Darren12345D (1 review written)

After a Good conversation with Perry today i have taken the motor insurance option, the guy knows his stuff, was friendly, knowledgeable and a pleasure to deal with!! he walked threw all the options that was available to me gave me a very competitive quote and put my mind at rest. i didn't know a lot about RCIB just another name on the internet ... but was a little surprised of his professional approach and keen attitude to help… Read Full Review

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★★★★★

“Very very helpful staff”

Written on: 27/08/2021

Millie was very helpful and polite. Helped anyway she could and made the whole experience painless - unlike other insurance companies… Read Full Review

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★☆☆☆☆

“Made the mistake of arranging motorcycle insurance...”

Written on: 26/08/2021 by 490Jimenez (1 review written)

Made the mistake of arranging motorcycle insurance through these. Had a phone call a few days later claiming there was some wrong information, a no-fault claim I had stated was in 2017 (the correct date) was false information as it was incorrectly listed on a database as being in 2016. RCIB stated the insurance would be cancelled unless I paid a further £55 for a new policy which I refused as I had already paid in full. RCIB then said the £85 policy was cancelled and the cancellation fee was… Read Full Review

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★★★★★

“Fantastic customer service ”

Written on: 24/08/2021 by Mahadomar (1 review written)

As its my first time joining them they have welcomed me and made sure they have answered all the questions I had with reassurance. They were clear with their role and have offered me the chance provide further support. The price they have managed to get was also the best I could hope for. They made sure I understood all the major terms in the policy without dragging the information too much… Read Full Review

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★★★★★

“Good service very helpful”

Written on: 24/08/2021 by Morrison430 (1 review written)

Managed to me get me insuranced very fast and helpful… Read Full Review

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★★★★☆

“Giorgio was brilliant to be honest helped with all my...”

Written on: 19/08/2021 by Kelnkids (1 review written)

Giorgio was brilliant to be honest helped with all my queries… Read Full Review

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★★★★★

“Very helpful and spoke clearly ”

Written on: 19/08/2021 by Mickyclarke123 (1 review written)

Just amazing was struggling on how to go about with insurance due to previous claim that came but I never put a claim through just notify them that my bike was stolen but any helped me sort it all out thank you… Read Full Review

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