RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.8 / 5
74% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Very good”

Written on: 11/05/2021 by Cheyannef13 (1 review written)

Good customer service and very helpful, was very pleasant and quick with what he did. Thank you for sorting me out… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 11/05/2021 by Mick20131988 (1 review written)

Excellent customer service. Miles cheaper than all other insurers. Simple and easy way to insure your vehicle reccommended to everyone 5 stars from me… Read Full Review

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★★★★★

“car insurance”

Written on: 11/05/2021 by hallstreet (1 review written)

very well mannered and courteous explained every so i could understand… Read Full Review

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★★★★★

“Insurance quote.”

Written on: 11/05/2021 by Tammymcg (1 review written)

The adviser was very friendly and helped me find an insurance quote that was affordable. Thankyou… Read Full Review

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★★★★★

“Quick service and documentation emailed shortly after,...”

Written on: 09/05/2021 by 348Ramsey (1 review written)

Quick service and documentation emailed shortly after, as per conversation… Read Full Review

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★★★★★

“Tip Top Service!”

Written on: 07/05/2021 by NellySaysSo (1 review written)

Called today in regards to a renewal quote, the quote was a great price and lower than any competitors, so that was a great start to the call! I really like the fact that there is an option to pay an extra deposit amount, meaning the monthly instalments decrease. We chose to pay 20% and even then the deposit was cheaper than any other offers. The customer service excelled what we could have ever expected, even though we always have high expectations due to our previous experiences. The call… Read Full Review

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★☆☆☆☆

“Why did it take so long”

Written on: 06/05/2021 by Armanim178 (1 review written)

-- Dear RCIB, I have been with RCIB for 3 years I have been with RCIB for 3 years and my renewal is up.(Received an email) So called to check all details and I was surprised after the 40 min check that I couldn't pay. I was told then, I must pay online. (Took 40 min to do this) So I click away and pay. Came back with a discrepancy in the policy please call us. So I called - 3 hours later and counting, just to renew my policy. nothing has changed along with no accident or speeding… Read Full Review

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★★★★★

“I am happy to take this quote because it was cheaper...”

Written on: 04/05/2021 by Gauthier127 (1 review written)

I am happy to take this quote because it was cheaper than the previous one… Read Full Review

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★★★★★

“great ”

Written on: 03/05/2021 by fredfred321 (1 review written)

could not wish for any thing else sorted my insurance for me wit no bother thank you… Read Full Review

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★★★★★

“Perfect ”

Written on: 02/05/2021 by RemingtonHouse (1 review written)

The person attended to me was marvellous and attention to detail. I was please to continue with this company… Read Full Review

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★★★★☆

“Excellent service ”

Written on: 01/05/2021 by Zohdi (1 review written)

She was very good explains everything to me and helping me out well done… Read Full Review

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★★★★★

“Overwhelmed with high standard of customer service ”

Written on: 01/05/2021 by ugVaughn327 (1 review written)

Well we’re do I start! The adviser had outstanding customer service skills helped me in every way that she could. I’m very pleased with the level of treatment I got today and I would highly recommend this insurance company to my family and friends. Once again I would to thank her for all the hard work she done for me and plus getting a better price then anywhere else… Read Full Review

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★★★★★

“Great!”

Written on: 30/04/2021 by MHussain89 (1 review written)

Polite and Very clear telephone manner ! The advisor answered all my questions and went out of his way to make sure I received the level of service required… Read Full Review

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★★★★★

“The adviser was amazing”

Written on: 30/04/2021 by Grantkeightley (1 review written)

The adviser was amazing and really helpful , because of her I would recommend the the company… Read Full Review

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★★★★★

“New policy”

Written on: 30/04/2021 by Ibo1983 (1 review written)

The adviser was very helpful and kind best insurance company so far thank you… Read Full Review

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★★★★★

“Very helpful”

Written on: 29/04/2021 by clarkemary (1 review written)

I phoned and spoke to an adviser who was very helpful and went through the policy with me. Nothing was to much trouble. They answered the phone straightaway. I would definitely recommend… Read Full Review

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★★★★★

“Pleasant and easy Insurance renewal.”

Written on: 29/04/2021 by AlexaHenry419 (1 review written)

Got a quote on compare the market. Phoned RCIB, quickly transferred to very nice clearly spoken young man. Sorted out the fact that my previous insurer only went up to 9years no claim discount, when in fact I had 25yrs.+. He checked all details with me before submitting for quote. I paid exactly what I was quoted on Compare the Market… Read Full Review

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★★★★★

“Hi”

Written on: 25/04/2021 by Melvinx460 (1 review written)

Fantastic costumer service… Read Full Review

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★★★★★

“Couldn't be more helpful! ”

Written on: 24/04/2021 by Hatter3127 (1 review written)

We are now going into our 2nd year insuring with you guys and we are very very happy. Great service, the adviser was super helpful and very polite, honestly a pleasure to deal with. Price was very pleasing which is always a bonus, especially in a pandemic. Thanks guys, here's to a (hopefully!)long Service!… Read Full Review

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★☆☆☆☆

“Joke of a insurer ”

Written on: 23/04/2021 by Jameshumphreys (1 review written)

Do not go with these. If you make a slight mistake with your insurance application they get you by raising the original price by £140 or charge you a £60 cancellation fee. Customer service is rude and arrogant and I experienced a bit of cheek from someone that sounded like he was barely out of school. Advise strongly Against going with them… Read Full Review

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