RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.9 / 5
74% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Happy with my service ”

Written on: 16/09/2021 by SerenaKemp1951 (1 review written)

Very happy with the service that I received. I filled it out online first, however, was not able to complete it. I phoned and got through with no problems and then the rest was completed over the phone. An email has been sent with my cover and also a free paper-based copy will be sent to my home address. the friendly lady spoke to me giving me all information that I needed… Read Full Review

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★★★★★

“She was really really helpful with my quote....”

Written on: 14/09/2021 by Thomas.. (1 review written)

She was really really helpful with my quote. Brilliant customer service… Read Full Review

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★★★★★

“I missed my renewal date and still got the great price...”

Written on: 06/09/2021 by Karma42 (1 review written)

I missed my renewal date and still got the great price on my motorbike insurance, the young lady I spoke to on the phone was very polite and helpful and my renewal was completed in no time, great job thank you… Read Full Review

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★★★★★

“Brilliant. Adviser was very helpful and courteous,...”

Written on: 05/09/2021 by Nevillejs1988 (1 review written)

Brilliant. Adviser was very helpful and courteous, would recommend to all… Read Full Review

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★★★★★

“So professional and helped me massively amazing girl”

Written on: 02/09/2021 by qvReed422 (1 review written)

So professional and helped me massively amazing girl… Read Full Review

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★★★★☆

“Great customer service ”

Written on: 01/09/2021 by Giovannyo37 (1 review written)

The adviser gave great customer service. She made sure everything went smooth and that my insurance was perfect for me regarding price. She was quick and fast with everything and made sure I was ok with everything… Read Full Review

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★★★★★

“Great company ”

Written on: 29/08/2021 by Donaldsonjk1964 (1 review written)

Was very impressed with my call to insure my car the man was very helpful and I understood all he was saying and the questions he was asking… Read Full Review

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★★★★★

“Perry Is the man ”

Written on: 27/08/2021 by Darren12345D (1 review written)

After a Good conversation with Perry today i have taken the motor insurance option, the guy knows his stuff, was friendly, knowledgeable and a pleasure to deal with!! he walked threw all the options that was available to me gave me a very competitive quote and put my mind at rest. i didn't know a lot about RCIB just another name on the internet ... but was a little surprised of his professional approach and keen attitude to help… Read Full Review

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★★★★★

“Very very helpful staff”

Written on: 27/08/2021

Millie was very helpful and polite. Helped anyway she could and made the whole experience painless - unlike other insurance companies… Read Full Review

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★☆☆☆☆

“Made the mistake of arranging motorcycle insurance...”

Written on: 26/08/2021 by 490Jimenez (1 review written)

Made the mistake of arranging motorcycle insurance through these. Had a phone call a few days later claiming there was some wrong information, a no-fault claim I had stated was in 2017 (the correct date) was false information as it was incorrectly listed on a database as being in 2016. RCIB stated the insurance would be cancelled unless I paid a further £55 for a new policy which I refused as I had already paid in full. RCIB then said the £85 policy was cancelled and the cancellation fee was… Read Full Review

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★★★★★

“Fantastic customer service ”

Written on: 24/08/2021 by Mahadomar (1 review written)

As its my first time joining them they have welcomed me and made sure they have answered all the questions I had with reassurance. They were clear with their role and have offered me the chance provide further support. The price they have managed to get was also the best I could hope for. They made sure I understood all the major terms in the policy without dragging the information too much… Read Full Review

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★★★★★

“Good service very helpful”

Written on: 24/08/2021 by Morrison430 (1 review written)

Managed to me get me insuranced very fast and helpful… Read Full Review

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★★★★☆

“Giorgio was brilliant to be honest helped with all my...”

Written on: 19/08/2021 by Kelnkids (1 review written)

Giorgio was brilliant to be honest helped with all my queries… Read Full Review

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★★★★★

“Very helpful and spoke clearly ”

Written on: 19/08/2021 by Mickyclarke123 (1 review written)

Just amazing was struggling on how to go about with insurance due to previous claim that came but I never put a claim through just notify them that my bike was stolen but any helped me sort it all out thank you… Read Full Review

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★★★★★

“Amazing man very thorough and didn’t rush me at all”

Written on: 17/08/2021 by Flanagan491 (1 review written)

Amazing man very thorough and didn’t rush me at all… Read Full Review

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★★★★☆

“Good ”

Written on: 13/08/2021 by Reyesds367 (1 review written)

Very helpful really appreciate the service very good at communicating an communication well spoken high recommend… Read Full Review

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★★★★★

“Fantastic great service ”

Written on: 11/08/2021 by Eanq372 (1 review written)

Fantastic customer service from Perry today could not ask for anymore was a pleasure speaking with him today, he gave 100% and was extremely helpful with all my enquiries!! Will recommend all family and friends to this insurance company… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 09/08/2021 by Saharaa (1 review written)

The salesperson I spoke with today (sales) to renew my insurance was very helpful and made the entire process easy. I received excellent service and would definitely recommend this company to family and friends. I was happy we managed to finish the renewal with on phone call and that the process was explained to me in simple terms. Thank you for providing a great service… Read Full Review

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★★★★☆

“Good service ”

Written on: 06/08/2021 by 437Chandler (1 review written)

Massimo was very polite and delivered a good service. Had no problems with my experience whatsoever… Read Full Review

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★★★★★

“Really helpful got my renewal lower ”

Written on: 06/08/2021 by aston_89 (1 review written)

Really friendly and helpful got my renewal lower with only 10% deposit very happy she was quick and efficient. I would recommend to family and friends based on my interaction during my renewal… Read Full Review

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