RCiB Right Choice Reviews - www.rcib.co.uk

★★★★☆
3.8 / 5
73% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Don’t use them. It may appear the cheapest but they...”

Written on: 27/02/2021

They may appear cheapest but they are awful. Charges for everything. I’m in dispute with them. I lost my job, my car and they still want £350 to cancel. They’ve tried taking money out of my account 3 months after cancellation leaving me with nothing. . My bank will get the money back but that will take days . I had the policy 4 months and was paying monthly. Started off £95 a month. I move 200 yards up the same street it went up to £110 a month. Lost my job due to the pandemic had to… Read Full Review

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★★★★★

“Great service ”

Written on: 26/02/2021 by LaurenM1999 (1 review written)

Exceptional customer service received today, all my queries were answered to the best of the agents ability! He went the extra mile for me to make sure everything was as suitable to my needs as possible. I would 100% recommend this company as the customer service is outstanding. Always nice to speak to an agent who is so understanding and makes the call as easy as possible, to add in we also had some humour during the call which again, is exactly what you’re needing after a loong day… Read Full Review

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★★★★★

“Guy on the phone was great a brilliant help ”

Written on: 26/02/2021 by josh88 (1 review written)

Guy on the phone was great a brilliant help… Read Full Review

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★★★★★

“Realy helpful highly recommend ”

Written on: 24/02/2021 by Whalen435 (1 review written)

Realy helpful they helped and offered me a realy good deal pretty fast at getting it all set up too… Read Full Review

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★★★★★

“Great service”

Written on: 21/02/2021 by Reproheads (1 review written)

Sharna was very helpful and made the whole process smooth. Took her time to understand my account help where she could. She was great at explaining my options as well as advising on alternative options. Great experience through out… Read Full Review

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★★★★★

“New car insurance ”

Written on: 20/02/2021 by Elsie496 (1 review written)

Very friendly service, knowledgeable and courteous staff member… Read Full Review

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★★★★☆

“Helped me get the insurance up and running even though...”

Written on: 16/02/2021 by Lewist1998 (1 review written)

Helped me get the insurance up and running even though It was more than I wanted to pay they managed to get the price reduced… Read Full Review

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★★★★★

“Excellent service ”

Written on: 14/02/2021 by yjEwing46 (1 review written)

Jerome was brilliant over phone in helping me to keep my policy with Right Choice. His customer service skills was excellent and he demonstrated a positive can-do attitude throughout the call. Thank you!… Read Full Review

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★★★★★

“good communication skills”

Written on: 11/02/2021 by 343Finn (1 review written)

I was dealt with a young women. She was friendly, patient, answered all my questions, good inter-personal/ communication skills. regards… Read Full Review

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★★★★★

“Great customer service ”

Written on: 11/02/2021 by Char55555 (1 review written)

The adviser was a great help, very professional and went above and beyond to help… Read Full Review

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★★★★★

“Very helpful and friendly. Thanks Alfie ”

Written on: 10/02/2021 by AiyanaOlson347 (1 review written)

Very helpful and friendly. Thanks Alfie … Read Full Review

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★★★★★

“Great customer service ”

Written on: 09/02/2021 by wgMcDaniel60 (1 review written)

Very well spoken staff. Very helpful and new exactly what to do… Read Full Review

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★★★★★

“Absolutely brilliant service”

Written on: 09/02/2021 by Delsa (1 review written)

Extremely polite and helpful, the policy was straight forward and any quire's were put to rest efficiently, would definitely mention using yourselves to friends and family… Read Full Review

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★★★★★

“Amazing customer service”

Written on: 08/02/2021 by Nickyy95 (1 review written)

Would highly recommend this company and recommend asking to speak to my adviser, he couldn’t be more helpful, had me sorted in no time and at a great price as well… Read Full Review

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★★★★★

“Excellent ”

Written on: 08/02/2021 by Blackwell200 (1 review written)

Excellent sercice, fast and efficient… Read Full Review

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★★★★★

“Great and competent!”

Written on: 05/02/2021 by JVN777 (1 review written)

Even with many calls, they resolved my call, they are attentive and kind! I recommend… Read Full Review

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★★★★★

“Excellent and polite service”

Written on: 03/02/2021 by sonfran2 (1 review written)

I was very happy speaking to an adviser for my Car insurance. I was apprehensive at first as most insurance companies reps behave like robots!! … Read Full Review

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★☆☆☆☆

“Fees.”

Written on: 02/02/2021 by Mini2021 (1 review written)

750quid cost to drive for 2weeks. This company is cheapest on market for a reason. Went from 180pm to 750quid within 3weeks after canceling my insurance. So yeh AVOID is a defo. I spoke with them today trying to get me take reviews down. Told them pay me my 400 back for stupid fees and I will. So yeh. This company is a joke. Charge u undisclosed fees… Read Full Review

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★★★★★

“Really stress free due to adviser's help over the phone.”

Written on: 01/02/2021 by Varney89 (1 review written)

Really good service, the adviser gave me confidence in using this company as an insurer and done her best to meet my needs. Overall she handled it as quickly as possible for me and helped change my vital details in order for them to make sure my cover was correct. Very happy with the adviser once again… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 30/01/2021 by Hazzy1 (1 review written)

Brilliant service great deal on my car insurance and great friendly service from the the person we dealt with who felt with us… Read Full Review

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