written by 490Jimenez on 26/08/2021
Made the mistake of arranging motorcycle insurance through these. Had a phone call a few days later claiming there was some wrong information, a no-fault claim I had stated was in 2017 (the correct date) was false information as it was incorrectly listed on a database as being in 2016. RCIB stated the insurance would be cancelled unless I paid a further £55 for a new policy which I refused as I had already paid in full.
RCIB then said the £85 policy was cancelled and the cancellation fee was £104, and I thus owed them the £19 difference, refusing to refund anything. No chance they will ever get that £19.
The matter is now with appropriate bodies & being dealt with but avoid this company if you want to deal with honest people and not want your cash taken then losing even more money and end up with no insurance cover. Pay a bit more and go with a reputable company instead.
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