Quotemehappy.com Reviews - www.quotemehappy.com

★☆☆☆☆
1.2 / 5
4.4% of users recommend this
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Latest Reviews

★☆☆☆☆

“Having been with Quote Me Happy for 7 years and never...”

Written on: 23/11/2018 by cky01 (1 review written)

Having been with Quote Me Happy for 7 years and never needed to make a claim, I recently had to cancel my insurance with them because my car got written off. I could only contact them by email which took days and days to solve my issue, I got not only charged too much for the cancellation fee but also they refunded me only some of my money. £80 too short. After that they stopped responding to my emails. I was absolutely disgusted with the service I got from Quote Me Happy and would advise… Read Full Review

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★☆☆☆☆

“Cancelling car insurance ”

Written on: 12/07/2018 by Humbertou227 (1 review written)

Tried to find a way of contacting the Jokers about cancelling my car insurance annual premium, but every email bounces back. Cancelled at Bank. Gone with Direct Line at least you can speak to someone there and they send the paper work out… Read Full Review

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★☆☆☆☆

“DO NOT PAY OUT FOR CHILD CAR SEATS!!!”

Written on: 31/03/2018 by AlexHannawin (1 review written)

I have had car insurance cover twice with QMH and I find their online process totally fine and adequate with a good website. I was under the impression the savings in policy prices was due to lower risk drivers and online service. However having been unfortunate enough to have to make a claim, I have now to my detriment realised their savings are generated by not actually providing comprehensive cover at the same level as their parent company Aviva which they conveniently do not mention in… Read Full Review

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★☆☆☆☆

“Un-contactable con-artists”

Written on: 28/01/2018 by Jacoby406 (1 review written)

The price is low and enticing, this is because they don't have a call centre which sounds like a bonus. I have had a non fault incident recently and this joke of an insurance have not bothered to try contacting me (nor do they pick up on their accident line) in regards to the incident, instead I keep receiving emails saying they "unable to answer any queries regarding existing claims". The phone call I was promised after the incident never happened, and I am unable to get a hold of these… Read Full Review

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★☆☆☆☆

“poor irresponsible worst ever company”

Written on: 21/11/2017 by Malone391 (1 review written)

hi a total disgrace quote me happy will threaten customers if they dont send their (NDC) paperwork with threats of non payment in the invent of accident due to the client not being trustworthy !!! try uploading your (NDC) onto their app try looking for help contact number ????? try looking for their email address APPALLING poor customer service oops there is no number contact no mail address so no customer service cant believe i enton to a popular compare site and they had this company on their… Read Full Review

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★☆☆☆☆

“Complicated claims process - not easy to claim”

Written on: 14/11/2017 by mowser (8 reviews written)

Cheap as online but you pay for this when you need to claim. Limited repair network able to do authorised repairs to an Audi, with the nearest being 30 miles away which just complicated the process the added time to returning the car. When we spoke to the authorised repairer - they moaned as it was out of their area and continually complained about the company getting things wrong. Impossible to speak to on the phone - often had to wait for over an hour to get through to anyone and no-one… Read Full Review

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★☆☆☆☆

“DO NOT USE!! Quote me Happy Car Insurance”

Written on: 16/10/2017 by Stevenslm79 (1 review written)

See e-mails send to a Customer Service Member below: From this e-mail, not inclosed for this intent and purpose, I took it that the payment has gone through and that my vehicle in fully insured. It was not until I received a penalty charge from the DVLA that I reviewed my account and found that the vehicle is in fact not insured. I am questioning why I was not informed of this and where things went wrong in the process?? How can I ensure that this get dealt with as there is no contact number… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 03/09/2017 by McCullough446 (1 review written)

My policy was up for renewal and I didn't get the renewal invite. First I heard was a survey asking why I had left them! I renewed elsewhere as I couldn't contact them by phone. When they finally replied to my email it was to say they were using an old email as that was the one they had for contact - however, the survey came to the correct address so it's just not true, I had changed it. No apology, nothing. Would not recommend… Read Full Review

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★★☆☆☆

“difficult to renew”

Written on: 08/08/2017 by McCrackenym151 (1 review written)

Unbelieveably difficult to renew insurance which I was doing online. Took me 4 hours and kept returning to same page. Given details numerous times as a new and existing customer. still returned me to 'you already have insurance with us'. I cannot spend all this time online so had to go elsewhere… Read Full Review

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★☆☆☆☆

“Just cant contact them”

Written on: 06/08/2017 by MaryGlass403 (1 review written)

No contact telephone number. No matter what you need them for its all done via email and they take up to 48 hours to reply and then it take may emails to try and sort things out. Surely after one email a person could phone and speak to you !!! I had a problem with my renewal and waited days when I only wanted to pay with my credit card. The website for some reason wouldn't let me pay. A simple phone call for me to pay over the phone would have solved the problem. After days of my car having to… Read Full Review

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★☆☆☆☆

“absolutly terrible ”

Written on: 25/07/2017 by Chris1191 (1 review written)

my payment was due out I forgot my password onto my account because I had 2 pence less than I needed it to come out of my bank account there is no way you can ring them to explain what has happened so I tried to get onto my account and tried to reset it had to wait 8 days for them to send me a email for my reset password before I new my policy has cancelled and cant get another quote or even pay it now its absolutely ridiculous I am discussed by this and have no car insurance to get to and from… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 23/06/2017 by Brileyc374 (1 review written)

POOR SERVICE I HAVE BEEN EMAILING THEM FOR A WEEK TRYING TO UPDATE MY CAR INSURANCE WITH NO REPLY!… Read Full Review

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★☆☆☆☆

“appauling service”

Written on: 17/06/2017 by 107Jones (1 review written)

no help what so ever couldnt even pass the correct details on to the garage didnt tell me everything.the claims guys even a manager no help at all the courtesy cars are appauling for tall disabled folk they do not give a damn ,then you get one say cant get a bigger car as not got the added cover you can add the only thing with that is the only difference from standard courtesy car cover and the one you pay extra for is not that you get a bigger car like the guy preeched ,you get a car if car is… Read Full Review

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★☆☆☆☆

“One big mistake”

Written on: 25/05/2017 by 204Burgess (1 review written)

just changed to this insurer and have so far sent proof of No Claims 3 times and still get same bog standard email to re-send. LOOKED AT MY PROOF FROM PREVIOUS INSURER AND IT EXACTLY MATCHES WHAT THEY SAY THEY REQUIRE. BUT STILL NOT GOOD ENOUGH. WILL DEFINATELY NOT BE USING THEM IN FUTURE… Read Full Review

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★☆☆☆☆

“Disgusting treatment”

Written on: 29/03/2017 by KPaw00 (1 review written)

Went with this insurer as was really cheap and as you do didn't expect to be in a accident...Wrong! Don't choose quantity over quality as the saying goes. I was in a crash which was not my fault, quote me happy only agreeded with their choosen garage to fix part of the damage as believe some damage MAY of already been their, which i have repeatedly assured them it was caused in the accident but they still refuse to complete the damage. Customer service is difficult to contact and is rubbish… Read Full Review

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★☆☆☆☆

“BAD at ........ well, everything really”

Written on: 10/03/2017 by IanJHilton (1 review written)

They took the money from my mother then refused to accept proof of NCD and threatened to cancel policy, because my recently widowed mother had been the second driver on a spousal policy (claim & incident free for 30+yrs), rather than the named driver. She is the paying client yet they make her do all the work while they do nothing. No call centre. Sent a selection of unhelpful email/texts to my mother but take 48 hrs to respond to any questions (the questions are limited to 178 characters… Read Full Review

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★★★★★

“quick professional team very helpful ”

Written on: 20/02/2017 by Marlonr309 (1 review written)

My claim was dealt with one week after accident. Very friendly staff always happy to help.I would definitely recommend them to anyone.Five stars service… Read Full Review

Mijack8's Comment

Written on: 09/08/2017

If you did receive such a brilliant service; why is everyone else saying how bad they are? You state "very friendly staff, always happy to help. If this is the case, no one else is able to speak to them, as it's an on line service.

I wonder if you are referring to the same company?

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★☆☆☆☆

“cant contact them at all”

Written on: 24/01/2017 by kevlorne (1 review written)

I purchased a renewal of my car insurence on 20-01-2017. but got NO details or information only a policy number and car reg No. there is NO information or detail as to who I contact IF I have to give my details to another driver, I have tried TWICE to get an email or download of this without any success, all I am asking for is a printout of the policy detail to be sent to me by email or even in the post. so come on whats the problem. Also I do not have an ADOBI accout. You… Read Full Review

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★★★★★

“Very good service”

Written on: 29/12/2016 by peterhunt (1 review written)

I'm so surprised at the negative reviews here, i have nothing but praise for Quote Me Happy. I had a non fault accident on 11th December 2016. It was a Sunday lunchtime. I called QMH at the scene of the accident and they sorted everything out regards the collection of the damaged car from the scene within the hour, a courtesy car was on my drive within 2 hours and the legal team fighting my case the very next day. My courtesy car was the same type but a better grade than my damaged car. My car… Read Full Review

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★★★★★

“ADDING NEW CAR DETAILS AND A NEW DRIVER SO EASY”

Written on: 17/11/2016 by akStanley171 (1 review written)

Changed my car midway through my policy... couldn't have been easier with Quote Me Happy, their web site is clear and intuitive. Added a relative to my police and my new car, no extra charge, even though the new car is a slightly higher insurance group… Read Full Review

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