Quote Detective Reviews - www.quotedetective.com

★★★★☆
4.5 / 5
86% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Worst company ever I mean it! let the ombudsman fix...”

Written on: 17/04/2020 by Cornelius318 (1 review written)

Firstly I never will use this company ever again!!! When I bought a car insurance policy the sales call handler didn’t add on the option to protect my no claims bonus as I requested it to be protected. They didn’t contact me for over two months even though I kept calling them myself every few days chasing the matter. Then they admitted their fault after listening to the call recordings but then they were asking me to pay another extra £300 to protect the no claims bonus when clearly they… Read Full Review

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★★★★★

“Fantastic customer service. ”

Written on: 05/03/2020 by Craigtaffyrussell (1 review written)

I got linked via a comparison site and it turned out I couldn’t get insurances on the quote that had been generated due to an unsettled claim against me. My call handler was incredible, she was professional, efficient and easy to talk to. I would highly recommend using these guys, especially if you have a few different needs that other companies may not be very experienced in. She is a credit to the company for how helpful she was to me. Bravo, 5 stars… Read Full Review

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★★★★★

“Very professional ”

Written on: 27/02/2020 by oaByrd22 (1 review written)

I have used Qoute detective since 2018. Their staffs are: *Good listeners *knowlegable * communication very good * They are best in what they do. Quote Detective will give you choices and point out key things for you to make informed decision The only bad thing is they don’t seem to have enough staff. But they make sure they will call you back when staff is available, it took me 2 days to get a call back. Calling them is better than to email. I was happy with the choice I made they got me… Read Full Review

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★★★★★

“Very good service”

Written on: 24/02/2020 by assadiqbal (1 review written)

I did a quote online for car insurance, I received a call from an agent called ryhs who was very helpful and got me the best quote for myself after so many complications. Now we have got the quote which was good for me and I'm happy he helped me out… Read Full Review

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★★★★★

“Great customer service”

Written on: 19/02/2020 by 411Simmons (1 review written)

I've renewed my policy assisted by a man who has been a brilliant help for 2 days untill we've completed the process. I want to thanks him and the company that carefully utilizes people like him to help costumers. Definitely recommend it to friends… Read Full Review

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★★★★★

“Brilliant could t asked for better service”

Written on: 12/02/2020 by beckyjordan (1 review written)

The person I dealt with went above and beyond to help me . Fabulous service thank you to him… Read Full Review

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★★★★★

“Great Service ”

Written on: 06/02/2020 by ECristo (1 review written)

All the team were very helpful from the get go, very professional and fast with responses didn’t have to wait in any que what so ever, and got my insurance down considerably. Very thank full to all the team as I had to sort it around a busy work schedule… Read Full Review

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★★★★★

“Quote detective ”

Written on: 06/02/2020 by Tomcnway (1 review written)

seen as though I’ve seen a few complaints I took my policy out Friday last week an couldn’t of asked for better service from everyone I spoke to everyone helped if the person I dealt with wasn’t available. basically if you’ve got any problems call him an he will do what he can to help you get the top quote top bloke top guy who did a top job HIGHLY RECOMMEND him Although everyone did help like I say… Read Full Review

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★☆☆☆☆

“The very bad and professional never seen ”

Written on: 26/01/2020 by zyDrake154 (1 review written)

This is the very bad and professional never seen an insurance company never see. After paying 2 months deposit, I was asked for supporting documents, which was sent and they never replied until the cooling period expired, then starting to threaten policy cancellation. They cancelled the policy after a 4 pm call warning for a midnight cancellation after just 3 weeks of getting the policy. Now they passed my detail to a debt collector asking a further £160 on top of my 2 months paid, even though… Read Full Review

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★☆☆☆☆

“Threats to cancel vehicle insurance ”

Written on: 15/01/2020 by jgRitchie99 (1 review written)

Quote Detective put together a quotation for me which then i decided to go ahead with. They took £500 from me then I did NOT receive any documentation / Insurance Certificates from them. They also failed to mention that I would be applying for Finance with Premium Credit ( Not stated on my initial calls with quote detective which i will be requesting ) They are more than happy to take a deposit from customers without explaining what would happen next. I have spent hours on hold to their… Read Full Review

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★★★★★

“I was very pleased with the customer care. ”

Written on: 10/01/2020 by Alessandra267 (1 review written)

I was very pleased with the customer care i recieved from the person I dealt with. He was very patient with. English not being my first language, he made it so easy for me to ask questions. Thank you so much to him. I cant ask for any better service than this. Moreso thank you for educating of the certain aspects i was very sure of… Read Full Review

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★★★★★

“Briony w”

Written on: 13/12/2019 by Laurapoth1 (1 review written)

Fantastic service. Spoke to Briony W about my situation and she was so helpful, polite and quick. Was a relief to know that she was helping like she was. It felt like she was going a extra mile stone for me personally and I really appreciated it. Any issues I have within the future I will certainly ask for her. … Read Full Review

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★★★★★

“Best customer service I have ever experienced ”

Written on: 11/12/2019 by Morgswinlock (1 review written)

I has to renew my car insurance. And a few difficulties arose. But the market salesman was an amazing help. He took all the effort to help me with my quotes. Was very professional and friendly. He made the process that much smoother with his human and great interaction. I would highly recommend the company services on to friends and family. Thank you for all the help… Read Full Review

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★★★★★

“Excellent service and customer service”

Written on: 10/12/2019 by Jetonaliaj (1 review written)

Lovely great cuatomer service great contact great service… Read Full Review

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★★★★★

“Excellent service ”

Written on: 30/11/2019 by Jordonm89 (1 review written)

He made it simple and was not pushy. Talked me through the process, made the whole service suit my needs. Brilliant service would fully recommend will definitely use on insurance renewal… Read Full Review

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★★★★★

“Big red ”

Written on: 05/11/2019 by pauladrianbaker (1 review written)

Dealt with two guys over past 2 days and these guys did the company justice went above and beyond to help me out with my quote and would defo reccomend, quality guys well done!! … Read Full Review

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★★★★★

“Dominic Quote detective”

Written on: 22/10/2019 by NatashaStone174 (1 review written)

First of all I would like to say a huge thank you to the person I dealt with at quote detective, past 4-5 days he has been huge help to me. Being a young driver with cancelled insurance. He has helped me find the best deal for myself to make it affordable for myself! He has been a call away to try and get this sorted for me! Has assured me that they’re wouldn’t be any problems with this policy as previously I have had problems. Have taken out the policy, and now onwards and upwards for… Read Full Review

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★★★★★

“Excellent service and customer care”

Written on: 03/10/2019 by Sapphirelilly (1 review written)

Quotes detectives provide excellent cover and their customer service staff are second to none. We would never go anywhere else have been with them 3 years and have always found the staff to be professional compassionate and give a high standard of customer care and excellent value for money thank u to all involved much appreciated… Read Full Review

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★★★★★

“Great service ”

Written on: 17/09/2019 by Mitchell2199 (1 review written)

This was a great service at a very reasonable price and i will defiantly be using them next year for my van insurance… Read Full Review

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★★★★★

“Great service!! ”

Written on: 16/09/2019 by Dayle92 (1 review written)

Great service got it sorted practically straight away on a high performance car. No messing about reasonable price . Was the easiest insurance to set up that i have ever done ! Would highly recommend… Read Full Review

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