avoid at all cost if you want your claim processed

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245Schmidt's review of Post Office Car Insurance


“avoid at all cost if you want your claim processed ”

Written on: 22/10/2016 by 245Schmidt (1 review written)

I made a claim and to do so needed to do with 4 different companies.
The policy is with PO so you would expect all dealings with them,
Long waits from being connected to Customer Service and they unable to take complain to do with claim, claims unable to take complain as they only deal with claims, customer service not taking complaints as they "don't know anythings about claims".
It is now over 2 months since simple claim was raised (theft of bicycle) I am still waiting to receive a cheque which was apparently sent out on 2 occasions weeks ago...I was required to deal 5(!!) companies (Legal and General, Cunningham Lindsey, Ryan Direct Group, and Post Office and another company dealing with bile replacement), none of the companies would take responsibility, service disjointed so one is passed from one company to another without any coordination.
AVOID at all costs

  • Yes

    Have you made a Claim

  • Specialise in my Needs

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Customer Service

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