Details Change

One Call Car Insurance Reviews - onecallinsurance.co.uk
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Smitty69's review of One Call Car Insurance Reviews - onecallinsurance.co.uk

“Details Change”

★★☆☆☆

written by Smitty69 on 03/02/2023

I tried to change my address on the portal as all you information states this csn be done, there is no way of doing this. Tried to find a contact phone number to call, this was another impossible job!!! Had to ring your commercial department for them to transfer me...is this really great customer service...NO. When I did eventually get to talk to someone they were extremely help3, there was the girls reference. Got this sorted & then to find out there is a charge of £24 for some to press a few buttons to change an address. If you are using One Call make sure you will not be changing your details during the policy as it costs to change any details every time

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