Takes to long to sort nothing out

4.4 / 5
88.5% of users recommend this
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Harysoace's review of One Call Car Insurance - www.onecallinsurance.co.uk


“Takes to long to sort nothing out”

Written on: 05/08/2020 by Harysoace (1 review written)

I have been unfortunate and had repeated fraud on my bank account. The bank is closing my account down in one month. In the meantime, I get a letter from you guys telling me to get in touch with you and pay. I asked my bank today what should I do? They said, I could not make payment, but they (meaning you) can process a DD and you’ll have your money. The money was in the bank account today, so no issues there. I spent 4 hours firstly on my laptop then mobile communicating this to 3 of your separate chat representatives, and following trying to manually pay 3 times to no avail, I got no where. You guys are “unable” to process a DD. That’s not helpful at all.
So what’s next?

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