No-one knows what they are doing.

★☆☆☆☆
1.2 / 5
7% of users recommend this
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BraidenKelleher426's review of Markerstudy Car Insurance

★☆☆☆☆

“No-one knows what they are doing.”

Written on: 11/11/2021 by BraidenKelleher426 (1 review written)

A van driver hit me on my motorcycle when performing a U turn in stationary traffic and his insurance company denied liability so I started a claim with my company which turned out to be Markerstudy. After sending all the details, six months later they contact me asking what happened in the accident. After 3 calls to their customer number (about 2 hours waiting time), I did talk to someone who may have found the details but she transferred me to another operator but instead the call went back to the call centre menu. I have sent an email but they never seem to get answered.
Dreadful customer services and no updates on progress.

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