Avoid at all costs

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Robertson13's review of M&S Car Insurance


“Avoid at all costs”

Written on: 06/12/2019 by Robertson13 (1 review written)

Confiding in their good name, I used as Insurance broker.
They assigned me to Phoenix, now changed name to Market...something!!
MS assigned me a Personal Claim manager or something like that to make sure the transaction with the underwriter went smoothly. He called me and reassured me of his assistance: very nice.
When relation with Phoenix started to go wrong I called the MS manager, he reassured me and send would get back. Did not. When I managed to get him again, rather annoyed and brusquely he kept referring me back to the underwriter. Not worth the timeor the money I wasted on the phone.

  • Yes

    Have you made a Claim

  • Recommended

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Older Drivers

    Driver Type

  • Customer Service

  • Value For Money

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