13 hours on call

Lady Bird Car Insurance www.ladybirdinsurance.co.uk
★★★★☆
4.1
From 285 reviews
79.0% of users recommend this

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CherishO'Hara106's review of Lady Bird Car Insurance www.ladybirdinsurance.co.uk

“13 hours on call ”

★☆☆☆☆

written by CherishO'Hara106 on 07/05/2021

Complete incompetence, on calls to this company for 13 hours on a continuous loop. 7 emails which no bothers to respond to.

Complaints raised which do not get addressed.

I will be referring this to the ombudsman now.

Requested a simple policy amendment in putting a new private plate.

Was promised this was done yet no documentation to confirm the change. Back on the calls now hoping to speak to anyone who will help. Just spoke to receptionist who said she cant help but she has a new number to transfer me through to. Still waiting...

Avoid this company like the plague. It is horrendous the wait times and there is a non existent customer service. Avoid avoid avoid!!

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