iGO4 Car Insurance Reviews - www.igo4.com

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Latest Reviews

★☆☆☆☆

“DO NOT USE IGO4 I urge you ”

Written on: 14/11/2019 by natoyathomside (1 review written)

*DO NOT USE THIS INSURANCE COMPANY UNLESS YOU WANT TO BE SWINDLED!!* I urge you stay away from this insurance company! They are swindlers and would find any small mistake to get money out of you. I made a mistake the date I passed my test £58 added to my premium. I’ve been driving for the pass 7 years never once have I ever had an accident or made a claim which I am sure they can see from all their advances systems and checks yet because I didn’t provide no claims bonus certificates… Read Full Review

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★☆☆☆☆

“Took money from my bank without consent ”

Written on: 23/07/2019 by 361Wheeler (1 review written)

Took money from my bank without consent following what they call "automatic renewal". Wow..... I would really swear well clear of this company. Sharks does not even come into it. I set up a policy for a spare car last year which we used for a few months while my main car was off the road. They were cheap enough however cheap for a reason. Customer service is non existent. No letters or documents were ever sent through and they rely on you checking your emails religiously. They claimed to have… Read Full Review

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★☆☆☆☆

“If I could give 0 stars I would”

Written on: 23/06/2019 by LionelMS (1 review written)

If I could give 0 stars I would. The fact that they use their poor process and quality of information as an excuse to charge you more to sign up should have been the first clue for what a garbage company this is. Do not be fooled by enticing looking offers, you can spend your money better elsewhere. They are good if you never have to rely on them to actually deliver a service. After our car was hit by a 3rd party and we were advised by igo4 to use the 3rd party service to protect our no claims… Read Full Review

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★☆☆☆☆

“Refused to include word COMMUTING and said I paid...”

Written on: 02/05/2018 by ucannotmakeitup (3 reviews written)

I have been with Hastings SmartMiles/igo4 for nearly 3 years. Last June, son has moved back from Kent to East London and car has been locked in garage except when we go out. I phoned and tell the femail operative the case and that son has been looking for job. Music was on and then she told me that there would be no change in my policy £516 including no claim protected bonus and breakdown. Last night, I wanted to pay, but heard that if I wanted to change the terms of policy, I would be charged… Read Full Review

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★☆☆☆☆

“Thankfully didn't even pass the comparison page. This...”

Written on: 28/07/2017

Thankfully didn't even pass the comparison page. This company continuously came up with the cheapest car insurance. Proceeding further resulted in the quote becoming up to £40/50 dearer. Contacting the company gave no joy....side tracked my question re the added extras to inflate the original quote and persistently told me that quotes change continuously, apparently in the seconds it took for one page to load to the next stage! Unbelievable. Strangely enough, other quotes listed underneath… Read Full Review

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★☆☆☆☆

“Partnered with wisedriving ”

Written on: 28/05/2017 by MarshallWatkins28 (1 review written)

This company is partnered with wise driving who's customer service is atrocious! Beware buying from this company!… Read Full Review

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★☆☆☆☆

“DONT BUY HERE!!”

Written on: 20/05/2017 by Yhyhyh (1 review written)

For the love of god please please please do NOT insure your children with this companies black box. These tight fisted people force under 21s to jave a black box knowing full well it ONE BIG SHAM! This box will ensure that within 8 weeks your policy will most definitely be cancelled!! Google igo4 black box insurance! You will find 1000s of terrible reviews all stating the same thing! Every single person who takes out a black box policy has their insurance cancelled within 8 weeks!! This… Read Full Review

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★☆☆☆☆

“Unbelievable ”

Written on: 05/05/2017 by Suarezpi1946 (1 review written)

2 years I have had the pleasure of dealing with this company and what a long 2 years its been. Had a no fault bump in a car park where someone decided to be on their mobile phone and not apply the foot break and rolled into me and cracked all my front bumper. This was all recorded on my lovely dash cam. May I say I am fully comp. Upon this little bump i was not best pleased so I called igo4 to put the claim in. I was asked how bad it was and explained the damage. Weeks and months went by with… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 24/02/2017

If you are looking for an insurance company with good to excellent customer service for goodness sake GO ELSEWHERE. KEY ELEMENTS I LIKE.None I am a lorry driver and am not in the country from time to time on returning after i had taken out insurance i found a red threatening letter stating that they would insure me but with no no claims as i had not attached my previous companys cover note. first time i have had to do that. I talked to one of their agents [call centre staff ]and got it… Read Full Review

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★☆☆☆☆

“Keep off”

Written on: 20/01/2017 by TaiwoAde (1 review written)

They hid £75 cancellation fee in T&C while they stated clearly in their keynote that cancellation before 14 days is free. Avoid them by all means. Horrible customer service, unbelievable poor. I want to also put a complain to FCS for the rip off… Read Full Review

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★☆☆☆☆

“cancelled insurance without my knowledge!”

Written on: 13/12/2016

Insured my new car. Paid deposit and monthly amount taken out of account. They asked for proof of my driving licence which I sent them and my no claims bonus. Next thing they cancel my insurance by email, no phone call or letter. I had actually driven to work uninsured meaning I could have had my brand new car seized if I had been stopped. Phoned them and they wanted £148 deposit to restart policy. Not helpful. Don't bother with them unless you want to risk being illegal. Their reason for… Read Full Review

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★☆☆☆☆

“Utter incompetence, avoid at all costs”

Written on: 07/12/2016 by g8bvl (1 review written)

I achieved the first points on my driving liscense after over 20 years driving.....why.... After receiving my policy document by post, as is the norm, I waited for the usual renewal quote, phone calls etc, carrying on driving as none were forthcoming. After being stopped for no insurance, rang IGO4 who advised they conduct all business by email, indeed emails had been sent to an emsil address I was advised. Problem being it wasnt my address, dispite no communication from myself, no phone… Read Full Review

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★☆☆☆☆

“Avoid these fraudsters!!!”

Written on: 04/12/2016 by Dieseldoctor (1 review written)

Absolutely joker's I had my policy for one yr and to days before it ran out I emailed them saying I wasn't going to renew because I had just sold my vehicle,i then thought that would be the end of it but 3 weeks later I got an email saying they had renewed it anyway and they tried taking cash out my account. When I phoned them they said they couldn't find my email but if I emailed them proof of when I sold my car ie send them the green slip on my registration document then that would be… Read Full Review

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★☆☆☆☆

“rip off company”

Written on: 17/11/2016 by Benjamin1965 (1 review written)

I would truely not recommend this company to anyone. After I have paid them deposit and first month installement, they send me a letter saying that I would have to pay them 400 monthly because of 'Government funding', when I have called them about this, they didn't know about it. In the agreement it doesn't say anything about the rise of my monthly installements. I will not recommend this company to anyone. … Read Full Review

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Matinbayatt's Comment

Written on: 17/11/2016

Please dont insure with igo4 the are rily bad

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★☆☆☆☆

“Disgraceful upsetting poor customer service ”

Written on: 11/10/2016 by Upsetdismayed (1 review written)

Took a 93 pound deposit. They cancelled my policy 8 days later due to me typing a wrong diget on my sort code details for monthly direct debit out a month later . Absolute arrogance from the manager. Wouldn't let me speak or view my concerns tried to reinstate but they wanted another deposit. Really upsetting and feel that they were just wanting more money. Poor poor service. Beware beware. Really upset over their attitude and not willing to help 11/10/2016 18.30 hrs… Read Full Review

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★☆☆☆☆

“DO NOT USE AT ANY COST”

Written on: 06/10/2016 by Exconnells (1 review written)

I took insurance with this company as it seemed very cost effective. Paid my deposit and first months payment then the car was taken off the road and scrapped due to it failing it's MOT. Tried to call igo4 and sat on hold for 55 mins before I gave up. Tried the next day and waited for 35mins before I gave up. I then decided to cancel my direct debit. When I received an email to contact them I rang them and managed to get an advisor straight away. Explained that the vehicle had been scrapped as… Read Full Review

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★☆☆☆☆

“Renewal price 6 x original cost.”

Written on: 04/10/2016 by Essence185 (1 review written)

I insured with Igo4 a while ago, my original car policy cost £349. 6 weeks before expiry they auto-renewed me at a price of £2400. I had no idea they would auto-renew 6 weeks before the expiry date, and increasing the price by more than 6 times when the policy was basically unchanged was jaw dropping. To be clear I had no accidents, claims, convictions, car modifications, nothing within the policy period. Avoid this company, if they can't be honourable during a simple renewal, what would… Read Full Review

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Thenonentity's Comment

Written on: 09/02/2017

If you read the small print on iGO4, it is terrifying it turns out that they are just sub insurers which in lay mans terms means that they could well be sitting in a bedroom with five family members ghost brokering, meaning that you pay them lets say 1000 pounds they then use all your details and get the policy underwritten by lets say quick fit insurance for four hundred pounds as they are registered as brokers and get brokerage discounts and pocket the other six hundred pounds, throughout the term of your policy they could shut up shop and flee and your policy will be cancelled by the underwriters who have no responsibility as you sub brokered your policy, 980 per cent of these brokerages are in the Leeds, Rochdale , and Manchester region.
Stick with the main named brokers contact them directly not through a site.

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★★★★☆

“My customer experience ”

Written on: 10/09/2016 by Cahillba481 (1 review written)

I have been with IGO4 for 5 years, even they been more expensive then others and my car insurance was going up every year . They been really good till this year. When I have to make claim it was dialed very quick professional with minimum hassle for me. Some one come to pick up my car and brought rental car to me and then after repair my car was returned to my address in good for me time. Only problem was that after I made a claim, they don't want to protect my no claim bonuses any more… Read Full Review

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★☆☆☆☆

“IGO4 Insurance Brokers - Biggest Rip Off Merchants Out...”

Written on: 02/09/2016 by Espresso (1 review written)

This company is the most useless company I have ever come across, took out insurance a month ago (03/08/16) - Paid a deposit of almost £400 which is fine, they then ask for a copy of driving licence which was sent in pdf format which I might add is clear as a bell, they requested a further 2 times and even after speaking with them that the proof was clear and precise they then cancel my policy on the 02/09/16 after they so say sent a letter on 24th (Saturday) telling me they are going to… Read Full Review

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Thenonentity's Response to Espresso's Review

Written on: 09/02/2017

It sounds like you have been stymied by this firm what they do is deliberate, have you ever seen the declaration in any insurance application asking if you have ever been declined insurance, that is why they do this so they can play the nice guy and tell you we can get you insured through one of our partners, and then charge you five ,six or even ten times what you should be paying, I would advise anyone put in this position contact IFED in the city of London police as these companies are committing a crime. The majority are ghost brokers.

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★☆☆☆☆

“Stolen money from my account ”

Written on: 26/08/2016 by Lorelai452 (1 review written)

They dipped into my account to the tune of over £200 without my consent, dispite conversations and emails telling them I did not authorise them to take the money… Read Full Review

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