Diamond Car Insurance www.diamond.co.uk Review

Click here if this is your business
2.8 / 5
49% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

Musamoth's review of Diamond Car Insurance www.diamond.co.uk


“My insurance policy is finished on 18th of August...”

Written on: 01/07/2017 by Musamoth (1 review written)

My insurance policy is finished on 18th of August 2017. I bought the policy in 2016 on August. He has changed whole things on the system in June 2017 before my policy expire. They added 3 points in my license and another motor under my wife's name . He has charged £774 and took from my wife account in June 2017. She checked her balance in July seen £775 missing out . That was ridiculous .
I have spoke with customer service and idiot couldn't give any reason why they have charged us before our policy end . Spent one hour on phone didn't get any answer . Customer service adviser wasn't agree to refund that extra £775 in wife's acc. 
After 10 months suddenly they charged us £774 .

People never trust this company and Don't ever give them your card details .

  • Currently Claiming

    Have you made a Claim

  • Recommended

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Co Operative

    Previous Insurance Company

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0