charged twice

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Michelle1223's review of Diamond Car Insurance www.diamond.co.uk

★★★☆☆

“charged twice ”

Written on: 02/02/2016 by Michelle1223 (1 review written)

I think it's shocking that your system did not show up the I had been auto renewed when I started up a direct debit therefore meaning I was charged twice for the payments - once the full amount and secondly the direct debit. Your systems need to speak to each other as this caused me much inconvince.

Thank you

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