Excellent customer service

4.4 / 5
90% of users recommend this
  • Customer Service

  • Value For Money

1955Ellis's review of Dial Direct Insurance


“Excellent customer service”

Written on: 07/07/2019 by 1955Ellis (1 review written)

I went through Compare the Market for my Building and Contents and paid my first monthly payment. Unfortunately they took the following months payment too. I rang customer service, but got through to the vehicle insurance department. The gentleman who answered was so helpful and kind. He sorted it out for me and called me the next day to let me know. Best customer service I have had in quite a while. He should receive some sort of bonud or reward. Thank You.

  • Never Claimed

    Have you made a claim

  • Buildings & Contents

    Type of Cover

  • Customer Service

  • Value For Money

Customer_Team's Comment

Written on: 08/07/2019


Thank you for your review. We are pleased to hear that you are happy with the service received and that you found our representative helpful.

Your feedback is appreciated.

Kind Regards,
Dial Direct Social Media Team

Reply to this comment
Report this review
Was this review helpful? 0 0