Commercial Legal Reviews - www.commercial-legal.co.uk

★★★★★
4.7 / 5
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★★★★★

“Professional response”

Written on: 16/05/2019 by EricPowers271 (1 review written)

Clear and concise response from agent. Listened to my point of view. Instructed me clearly on the process to follow… Read Full Review

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★★★★★

“ Reporting Vehicle Accident”

Written on: 16/05/2019

Professional and courteous, very thorough and concise. Took a while to report, but due to the nature of the incident I can't complain too much… Read Full Review

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★★★★★

“Reassuring ”

Written on: 15/05/2019 by Juliettev1 (1 review written)

The person I dealt with was fab she put me at ease immediately, even though because of shock I was all over the place she was patient and listen to me waffle on. … Read Full Review

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★★★★★

“Car Accident Claim”

Written on: 15/05/2019 by McCracken302 (1 review written)

Had a great experience today reporting an accident. The young man I dealt with was very professional and explained everything for me. He went through all the details and put me at ease immediately under a stressful circumstance. What was good to know was that it would be dealt with without disruption as this was not my fault and there would be minimum impact to me. Very helpful and I would definitely recommend… Read Full Review

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★★★★☆

“Initial claim”

Written on: 15/05/2019 by Kaytop (1 review written)

Despite the long prerecorded message at the beginning of the call, once I got through to a person everything was dealt with in a friendly and efficient way… Read Full Review

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★★★★★

“Simply the best”

Written on: 15/05/2019 by lynnegutcher (1 review written)

Very helpful and supportive.I was on the phone over an hour but it was worth it.They gave me peace of mind. There was lots of information to take in especially after a traumatic time. I would definitely recommend to family friends… Read Full Review

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★★★★★

“Very Friendly Service”

Written on: 15/05/2019

The person I dealt with was very helpful and explained everything well, giving me the opportunity to ask questions… Read Full Review

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★★★★☆

“Claim”

Written on: 15/05/2019 by Joy65 (1 review written)

The person I dealt with was really helpful explained everything in detail was really happy with his service he was ever so polite and respectful… Read Full Review

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★★★★★

“Very helpful, made the process stress free”

Written on: 15/05/2019 by James3131 (1 review written)

The claims handler was very helpful indeed and made the whole process of the claim and details easy to get through and stress free. She was very understanding and patient as i hunted for details. I wasn't kept on hold for too long and it was very efficent… Read Full Review

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★★★★★

“Getting it Right!”

Written on: 15/05/2019 by Judithswan (1 review written)

The person I dealt with was helpful and gave information and detail to make the process easier. … Read Full Review

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★★★★★

“Fabulous!”

Written on: 15/05/2019 by Chudson88 (1 review written)

The person I dealt with was fantastic, she understood the stress I was under and did everything in her power to help me get across what exactly happened in the incident that took place, she spoke clearly and o understood everything she was explaining to me. He was thorough and made sure she repeated herself if I didn’t understand something first time round. Thank she is a credit to your team. Kind Regards … Read Full Review

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★★★☆☆

“Pertaining to 7th May 2019 ”

Written on: 14/05/2019 by Sabrinaq253 (1 review written)

Sadly left holding on the phone! The lady that took down the details of the accident involving my (parked car which was hit by a moving vehicle) was polite, but I was left holding on for ages when she transferred me / attempted to transfer me, to the company who would be organising the repair. There was no message on the phone line to indicate whether the business was closed, or had lots of calls to answer and thus perhaps I was in a queue of calls, but I had no way of telling. Then cut… Read Full Review

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★★★★★

“Fantastic painless service!”

Written on: 14/05/2019 by Wildthing901 (1 review written)

Friendly professional call handler who was sympathetic to what thankfully a serious incident. Very patient with my geography too… Read Full Review

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★★★★☆

“quick, professional”

Written on: 13/05/2019 by Iwonka (1 review written)

Thank you for professional conduct and quick service… Read Full Review

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★★★★★

“Speedy, effective service”

Written on: 13/05/2019 by JovanyO'Reilly (1 review written)

No hassle in reporting the incident I was involved in. Helpful, patient representative who dealt with the issue quickly & effectively. … Read Full Review

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★★★★★

“Speedy service , very polite”

Written on: 13/05/2019 by Eva483 (1 review written)

Speedy service , very polite… Read Full Review

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★★★★★

“Very helpful and kind”

Written on: 12/05/2019 by SerenaNash1946 (1 review written)

I just called them and they listen to me very carefully and patiently.very high recomendation… Read Full Review

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★★★☆☆

“Car insurance customer serviice ”

Written on: 12/05/2019 by Holland164 (1 review written)

I have a comprehensive car insurance policy with One Call, and contacted them recently after someone opened their car door into the side of my car in a car park. I was helped by one of their customer service team. She was as helpful as she could be, but I did find the process very lengthy, and at several points she had to consult with her manager as she wasn’t sure about answers to some of my queries. However she was courteous throughout, and did everything she could to help me. It would have… Read Full Review

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★★★★★

“incident with a deer”

Written on: 12/05/2019 by umGonzales242 (1 review written)

i contacted the claims this morning after i had a collision with a deer at 3.50 this morning while i was taking my wife to the airport i rang the claims phone number and was handled in a professional and friendly manner by the claims handler and the other member of staff i spoke too who sorted out the claim to my car i would recommend one call to friends and family… Read Full Review

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★★★★★

“The person I dealt with was extremely helpful and...”

Written on: 12/05/2019 by stanley61 (1 review written)

The person I dealt with was extremely helpful and understanding of my situation… Read Full Review

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