unfair treatment of a loyal customer

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Malakic272's review of Churchill Car Insurance

★☆☆☆☆

“unfair treatment of a loyal customer”

Written on: 07/08/2017 by Malakic272 (1 review written)

I would never use this company again. They took 7 months to get back to me about my claim and then said they could only pay 50% of costs, leaving me with £350 and increased premiums to pay! If they had done their job properly and had contacted me promptly, I believe this could have been avoided. Instead, they are happy to pass the cost to the customer.

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