Great Service!

★★★★☆
4.0 / 5
80% of users recommend this
  • Customer Service

  • Value For Money

chiwom's review of Budget Insurance

★★★★★

“Great Service!”

Written on: 23/09/2020 by chiwom (1 review written)

The two people I dealt with was incredibly helpful and patient, really great customer service thank you so much! I had an outstanding balance to pay, and even though it was a little tricky to sort out, he tried his best, kept me updated and got the correct payment fee for me in the end!

Also Budget were incredibly patient with me even though I experienced financial difficulties as a result of the pandemic, they gave me extra time to try and source payments, even though I couldn’t source enough in the end - their grace period and customer service has been outstanding!

My insurance was quite expensive because I am a young driver, hence the score on pricing - however this is the same across the board so I would not blame Budget directly.

I would highly recommend them!

  • No

    Have you made a Claim

  • Recommended

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

  • More Than

    Previous Insurance Company

  • Customer Service

  • Value For Money

Customer_Team's Response to chiwom's Review

Written on: 24/09/2020

Hi,

Thank you for your 5 star review. We work very closely with our Representative’s in order to help them to provide 100% customer satisfaction. We're pleased to hear that they have delivered this for you.

Many Thanks,
Budget Insurance Social Media Team

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