Bluefin Reviews - www.bluefingroup.co.uk

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★★☆☆☆
1.7 / 5
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Bluefin - www.bluefingroup.co.uk

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Latest Reviews

★☆☆☆☆

“Down right awful behavior ”

Written on: 09/12/2016 by 486Rice (1 review written)

Door damaged July 17 still waiting for new door and regional manageress put phone down in me complaining I upset her… Read Full Review

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★☆☆☆☆

“do not use this company”

Written on: 19/05/2015 by RiyaRice (1 review written)

be very careful this company shall take your money then cancel policy leaving you without cover .do not put yourself at risk .avoid at all costs… Read Full Review

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★☆☆☆☆

“Early cancelation”

Written on: 13/04/2015 by Kevinb13 (1 review written)

This is a warning to anyone wanting a short term insurance policy. I informed Bluefin that I only needed temporary cover while my house was being sold. In the end, I only needed three months cover for building only. The following figures are approximate: Insurance £175 Fee for setting up insurance: £27 Three months insurance:£65 Few for not signing credit agreement: £10 (between the two companies, they set up a credit agreement without my approval) Cancellation fee £50 Claiming lost… Read Full Review

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★★★★★

“There when needed”

Written on: 15/02/2015 by Stagtyres (1 review written)

I've been with bluefin for nearly 20years. in March 2014 our business burnt down. Bluefin at Stockton saw this on the news on the Sunday and called my mobile immediately even tho they were closed. A meeting was called between us 9am the next day three weeks later we had reopened in new premises thanks to this company. All payments were prompt and never ever questioned. Bluefin Stockton have been absolutely superb and saved our business. Thanks bluefin… Read Full Review

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★☆☆☆☆

“Overcharged by thousands”

Written on: 04/08/2014 by ComplexityTeam (1 review written)

Bluefin have provided poor value quotes and in one case, a business professional indemnity insurance, overchanged us by thousands. They are sloppy and make endless mistakes - you have to check up on them all the time, otherwise you will end up with invalid insurance - as well as paying more than you need. They just have no shame! Very poor… Read Full Review

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★☆☆☆☆

“Awful”

Written on: 06/04/2014 by Charleek34 (1 review written)

Following card theft our bank account was cleared out so bluefine did not get their payment. I happened to check my e mail account and found a message from premium credit saying bluefin had cancelled the insurance. They should have informed us in writing by post because sometimes I do not check my e mail for a few days. As a result we had been using the car with no insurance for 3 days… Read Full Review

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★☆☆☆☆

“don't change your mind, you won't get your money back”

Written on: 16/09/2013 by matwilliams (1 review written)

i run a mobile cycle repair business, i took out a business account with santander who put me on to bluefin for my business insurance. at first i was happy with bluefin as they managed to find me a reasonably priced quote and managed to get the documents emailed to me straight away and the payment side of things was relatively easy. 3 days later (technically 1 working day though) i found a quote for 1/3 less. so, i rang bluefin (i actually was given a direct dial number by santander for an… Read Full Review

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★★☆☆☆

“Trials and tribulations of Bluefin car insurance”

Written on: 24/02/2012 by Goldcap (15 reviews written)

Time came to renew the wifes motor insurance due to expire in two weeks time. Coincidentaly this came about at the time my wife was changing cars. As one does, I compared prices on the new vehicle. Her current insurance had allready increased by 18% (while our pensions remain static)and I found Blue fin were planning quite a hike over the more competative quote I had established. Then my problems started.In order to cancel the two remaining weeks of the Bluefin insurance a charge of £50.00… Read Full Review

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★★☆☆☆

“Customer service? You must be joking!”

Written on: 29/09/2011 by braggit (2 reviews written)

My wife was with Bluefin Car Insurance until recently but has now changed to a new insurer due to a change in job circumstances. In order to verify her NCD eligibility she needs to provide documentation to the new insurer - and do you think that Bluefin can provide this? Not a chance! Repeated telephone calls - when they can be bothered to answer - and numerous emails have resulted in nothing. It's now a month later and there have been no answering calls or emails and no sign of any… Read Full Review

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