Adrian Flux Car Insurance Reviews - adrianflux.co.uk/car-insurance

These guys seem to work within their own rules and sham people for money. I can honestly say I have never dealt with such incompetence and deceit. Must suggest people avoid.

first you get a good price. Then the sham starts. you get bombarded with emails and texts specially young innocent drivers with smartbox. Then any excuse to cancel your insurance. now that you’re really scared, they offer you a new quote !!!! more money, more sham. thats exactly what happened to my son. stay away. where is office of fair trading I wonder

I cannot get over the appalling service I have just received at the hands of two yes two condisending women with zero customer service skills or any indication that they actually were interested hearing or doing anything about my simple request which was. As a mid 60,s couple I rang to add a friend to my policy for a day who had offered to pick us up from Heathrow after an overnight flight and I suggested he use my car as it is a luxury very comfortable acr. He is a 65 year old man retired with a clean licence. Not only would they not do it they would not explain to me why, saying they needed proof he was retired and other very personal information even though I had given him all the friends licence details and know him as well. You could not meet a nicer gentleman ex army etc Then they would not let me speak to a manager and after and hour of getting no where and being talked to like I was a culprit asking for something unlawful they would not allow me to cancel my policy. then said they would but wanted exorbitant charges for doing so. I am reporting them to the Ombudsman. I have never felt so distressed by something so simple. They are very different when trying to sell you a policy !!! BE WARNED

I am not paying Adrian flux after what they have done to me. I am not paying their money after I agreed on a different price. I told them I would pay £190 a month half an hour later they told me it would be £220 a month there in the wrong or not and I am taking this further this is not fair there are multi-million pound business and they're trying to make a man who struggles to pay everyday living and they want the amount of £587.69 to which I can't afford and also did not agree to! I would put my hands up if I was in the wrong but I'm not in this case I told them I would pay the cancellation fee and that was it but then being greedy that wasn't enough

k for Android

AVOID!!! I took a policy out on my vintage car policy was £275 monthly payments £33 monthly payments on several occasions was refused (premium credit who they got to take over the policy) they on several occasions tried taking the money early and late and given £25 charges each time it wasn't in when they chose to take. I asked for to be changed and offered to pay a month in advance and was refused. Fast forward after so far paying £258 insurance the insurance has been cancelled 5 months early and they now want another £150 extra for cancelling

Poor customer service. If you have a non fault claim ,this insurer will give your case to a management company auxillis who's only goal is cheap corner cutting repairs to keep costs down for the other parties insurer. Pay the extra and go somewhere else

I have been trying to contact them for Renewal/cancellation of my policy, wasted 20 mins on Chat they dint help, no one is picking up the phone. no reply on email as well.

Insurance cancellation should be easy, they should send the NCB straightway.

My 18 year old daughter insured her first car with them and got quoted £2327 which we paid straight away. Two months later the car failed the mot so we decided to scrap it as was going to cost more than what it was worth. Brought a new car and asked them to transfer the policy which they refused and wanted an extra £5000 which we simply do not have. Was told by their own customer service advisor to go to another insurance company as the person who deals with our particular insurance company was on holiday! We did indeed go to another insurance company who insured her for less than their original price and spread payments over 12 months interest free. Asked for some money back as she was only insured for 2 months with them and we had paid a year upfront. They charged me £957.23 just to unsure her for that period which is over 40% of the total policy. On top of that you will wait hours to get through to them and they will push you pillar to post. Day light robbers and at least D Turpin wore a mask! AVOID AVOID AVOID

Insurance on line got a message to call them to confirm some storage details for my camper they then decided I needed to pay another £86 which I refused had the insurance for less then a day and now they want me to pay another £60 to cancel which is on top of my deposit. Avoid at all costs . Nothing good to say about them .

The worst insurance company I ever dealt with. We insured our campervan with them and they gave us such a "ride" we had to cancel after 7 days. Constant messages and letters demanding extra paperwork and hidden fees. Looks like the cheapest but at the end turned out most expensive. We paid for the whole year in advance, after 7 days we had £68 back...and nervous breakdown for free. I would not recommend to anyone. If only I read all those bad reviews they have before...