A Choice Insurance Reviews - www.achoiceinsurance.co.uk

★★★☆☆
3.1 / 5
57% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Avoid at all costs ”

Written on: 26/10/2021 by 130Walton (1 review written)

Avoid this company at all costs, they have caused nothing but grief and hassle. One payment missed due to incorrect details for a direct debit and they only sent an email then cancelled my policy. No call, no text no form of contact other than an email. Left me stranded without cover and refused to continue the policy. Then to add insult to injury charged me over £70 to cancel the policy which they take automatically!! Avoid. … Read Full Review

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★☆☆☆☆

“ignore 'good ratings' DO NOT INSURE”

Written on: 09/10/2021 by Micheal245 (1 review written)

Cannot express how much I advise not taking insurance with this company. The only way to make amendments to your policy is by phoning, and their openning hours are impractical for anyone working a 9-5 job (plus the length of time they leave you on hold is shocking). I read bad reviews prior to taking insurance with them and I wish I had paid attention. Any amendments made to the policy are extremely expensive, for changing to business use and reducing my miles by 2000 I was charged over… Read Full Review

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★☆☆☆☆

“Don't touch this company.”

Written on: 28/09/2021 by hills2r (1 review written)

Can't leave zero stars apparently but don't touch this company. My son took out car insurance on his provisional licence so that he could learn in his car. He took his test (managed to get a cancellation as there are currently long waits) and they then could not insure him - apparently because there were less than 40 days between him starting the insurance and passing his test to then need insurance on a full licence. In spite of them not being able to insure him, we were charged a cancellation… Read Full Review

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★☆☆☆☆

“Disgusting Company”

Written on: 15/07/2021 by waynewales (1 review written)

This company is an absolute disgrace. Took a policy out for my daughter who is a learner driver. The premium came in low. I called today to say my daughter passed her test and was told that due to her passing her test within 40 days of taking out the policy, they had to talk with an underwriter to get it renewed. On getting the authority to renew I was told the premium goes from £360 to well over £2000. When I took the policy out after speaking to a member of staff I was not made aware of… Read Full Review

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★☆☆☆☆

“Just slapped me with a £223 premium…”

Written on: 28/05/2021

Just slapped me with a £223 premium plus charges becuase the date of purchase of my vehicle I put in wrong. Honest mistake. Im unsure how this would even change anything. I can understand if you gave the incorrect NCB or address etc. The only reason why they have above average reviews is because they entice you with a free shop voucher so naturally you would put in a good review. Stay away from them… Read Full Review

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★☆☆☆☆

“Bad experience”

Written on: 20/05/2019 by georgepuscasu (1 review written)

Very poor experience whatsoever, after renewing my adress when policy was 10 left I've been charged £38 for nothing… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 17/05/2019 by GenesisGlover (1 review written)

AVOID AT ALL COSTS! The company are absolutely awful (make sure you read all the bad reviews before even thinking about taking out insurance with them!!) I was told my insurance would be cancelled after they requested several extra documents (which I will add, no other insurance company have requested from me before!!) I then cancelled my insurance with them and argued the commission charge until they agreed to remove it but charge the £50 admin fee. Then shock horror when they charged a… Read Full Review

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★★★★★

“Great Call centre Help”

Written on: 05/03/2019 by klonger (1 review written)

Having to insure a learner driver at a reasonable cost. The customer services representative was patient knowledgeable and guided clearly through the process and clearly explained limitations. The price was one of the best I found and the documentation was available within minutes through email… Read Full Review

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★★★★★

“Brilliant ”

Written on: 24/02/2019 by Ellis430 (1 review written)

A choice insurance kept coming up as my cheapest insurance quote and surprisingly it was without a black box. The woman on the phone was very helpful and informative. Would definitely recommend… Read Full Review

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★★★★☆

“Reliable ”

Written on: 05/02/2019 by Hurstcs482 (1 review written)

I just started using this insurance company for my car “echoice” and it seems bery relaiable with good deals in future too. Ii definitely recommend it! I cannot say it is an amazing company. However, looking at other reviews, I actually think it is a great start and really hoping i would get great deals in coming future. Ihope to stick with this company and ask my parents to join it too. P.S, i’ve already given them heads up and askes them to change their insurance company. … Read Full Review

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★★★★★

“Easy and efficient ”

Written on: 03/02/2019 by Zachariahx302 (1 review written)

A choice was a brilliant help and the lowest quoted insurance I was given. My deposit was low along with the insurance premium as a whole. The process of sending documents etc was easy and their customer service was excellent. The one thing I would criticise on was the fact they asked for documents via email but wasn’t very specific in as to what they wanted from you which left slight confusion but this was all rectified very easy with a simple phone call and great customer service. The only… Read Full Review

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★★★★★

“Competitive rates, supportive customer support”

Written on: 01/02/2019 by Jdanielg (1 review written)

The rates for my insurance renewal has been a no brainer. A choice have offered brilliant cover for a much more affordable price for me than other companies. I have had a issue with my no claims bonus and a choice have been supportive and have given me the best possible help they can to secure my insurance with them. Overall I rate a choice 5 stars for excellent service and price. :)… Read Full Review

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★★★★★

“very competitve rate”

Written on: 25/01/2019 by Roche488 (1 review written)

I have found very best rate from A choice insurance and their customer service is also amazing, got the quote, starightaway decided to buy the policy as it was the best price available in the market, when i paid for the policy all the paperwork arrived through email, so the online service is also good and like the idea of going paperless afterwards wanted to make a change in the policy which also was done very easily… Read Full Review

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★★★★★

“Great value”

Written on: 15/01/2019 by Caitlinhutchins (1 review written)

Such good value best quote I revieved without a black box!… Read Full Review

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★★★★★

“A Great Recommendation from a Relative!”

Written on: 15/01/2019 by BGroves (1 review written)

After Hours of searching for young driver Insurance, a phone call with a very professional and friendly person at A Choice and we had everything we needed for a very competitive price. After Service and follow up also excellent. Very Happy!… Read Full Review

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★★★★★

“No words needed ”

Written on: 10/01/2019 by Brandom (1 review written)

The whole process was simple, quick and easy, and they offered the best deal out of multiple companies I was looking at… Read Full Review

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★★★★☆

“Brilliant”

Written on: 29/12/2018 by MichealBennett (1 review written)

Having just passed my test recently I saved well for a good car. I was so happy when they gave me the best insurance quote. Best prices with the extras I needed. Everything went through so much easier than any other company. Everything was done online without any hassle especially when it was Christmas holidays. I didn’t need anyone to call or to anything. Absolutely brilliant… Read Full Review

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★★★★★

“Really good service”

Written on: 19/12/2018 by 414Bell (1 review written)

Came up on a comparison site as the best deal for me, really easy to navigate the website and a good deal for my first year of driving. I got a great price with lots included ! Great service! I’d definitely recommend especially as it isn’t well k own and this I the first time I’d heard of a choice… Read Full Review

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★★★★★

“Really helpful, highly recommend ”

Written on: 09/12/2018

Really helpful staff takes a little bit to get hold of them on the phone but that’s nothing, they helped me out straight away no hassle really polite I would recommend them to anyone tbh, got nothing bad to say about them… Read Full Review

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★★★★☆

“Simple, no problems”

Written on: 22/11/2018 by NehemiahDonovan83 (1 review written)

It was pretty simple, and quick to get started can't really fault them at this point… Read Full Review

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