Terrible experience

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glynngo's review of 2Gether Car Insurance www.2getherinsurance.com

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“Terrible experience”

Written on: 02/01/2019 by glynngo (1 review written)

This is my policy number to prove that I am a genuine customer of 2Gether Insurance.
My car wouldn't start when I returned to it in Tesco's carpark, having previously started it at home with no problems at all, I called the 2Gether number and was told that they wouldn't attend the breakdown because I was in Tesco's carpark and that I had to push the car out onto the nearest road before they would attend, I was on the ground floor carpark with VERY easy access, yet as an OAP with a serious blood condition I was expected to push my car out of the carpark onto the nearest road!!!!!!!
Can someone explain to me 2 things:
1) Where does it say on the policy that they will not attend Tesco's carpark.
2) What planet are these people from?

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