written by dmus on 08/06/2016
Hidden costs and absolute rip off. Avoid at all cost.
They charged me 75 euros for petrol, where 50 was refundable if i bring the car back full, so paid 25 euros for NOTHING. If I bring back empty you loose 75 euros and they charge for a full tank of petroil extra!!!!
40 euros for out of hours check in, they advertised that 24/7 but NO, they are closed between midnight and 5am, even with the out of hours charge.
They ignored my insurance that I made with the booking site and charged for another 120euros for it.
I used budget car rental before I had no high expectation, but this was at the end of the day more than Europcar and absolute hassle.
I prepared the for a Ryanair experience due to low booking cost, it was like Ryanair, but due to the hidden costs they charged me like British Airways. Absolutely frustrated with this bunch, AVOID them.
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