Horror experience

4.6 / 5
93% of users recommend this
  • Value For Money

Collins274's review of Drivalia Car Rental - www.drivalia.com


“Horror experience”

Written on: 30/08/2018 by Collins274 (1 review written)

I would not recommend this car hire to anyone else.

  • Value For Money

Drivalia_Car_Rental's Comment

Written on: 20/11/2018

Dear Customer,

Thank you for hiring a car from Drivalia. We are very sorry to hear that you were not completely satisfied with the service that you received.

We work very hard to deliver an excellent level of service to all of our clients and the countless positive comments that we receive on this platform along with others. We would very much like to look at what caused you to feel unhappy with the service that you received.

We don´t have access to personal information here and so it would not be possible to provide a personal response but our Customer Services Department remain at your disposal if you would like us to look at your issue personally. Please feel free to email our team along with your contract number and we will provide a personal reply and address your issues.

Kind regards
The Drivalia Team

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