written by Boyle146 on 24/05/2018
Fast no worries car hire so easy to book cars are very clean and new. Easy collection from Alicante airport pay on collection always use them with out fail
written by Alipinknails on 22/05/2018
Recommended by members of a benidorm residents fb page to use Coys, we weren’t disappointed. Have used them 3times now in the last 12months. The staff are waiting for you in departures, the paperwork takes only minutes & you’re off to pick up your car. Parked conveniently in the adjoining multi storey, the cars are new & immaculately clean. We booked the insurance waiver & 20€ fuel, so we were off Withington 10minutes of leaving the airport. Return instructions are clear & straigtforward. (We hired for 6days for €188 inc ins&fuel. A private taxi transfer to benidorm would’ve been €125. Bargain!)
written by AKDevon on 19/05/2018
Having flown to Alicente with Ryanair who try every trick in the book to trick you into parting with more money it was a pleasure to deal with Coys. The car was delivered on time, handover was friendly and formative, the car was great, modern and clean. We paid £20 for the damage waiver so there was no issue with deposit etc. Car came with 20e of fuel and you deliver it back empty. Return instructions were clear and easy to follow. Undoubtedly the best rental company o have ever used. Thanks.
Written on: 25/05/2018
Thank you for taking the time the time to review Coys Rent a Car.
Mike.
Written on: 25/05/2018
Thank you for taking the time the time to review Coys Rent a Car.
All the best
Mike.
written by Dilligaf709 on 07/05/2018
We visit Spain about four to five times a year and have been doing so for the past 10years. I have got fed up with the larger corporate companys who charge a furtune for their insurance and if try to avoid this they seem to rip you off in other ways to make there money. I was recommended Coys by a friend and thought I would take it chance. What a hidden gem of a company!!! We were met at the arrival gate by a friendly member of staff who confirmed our details and took the payment, then within 2 minutes we were off to collect the car. A short walk to the car park where the member of staff explained the return procedure and showed us round the car. The vehicle was a nearly new Citroen C3. After loading our bags we were off, all within ten minutes of arriving in the hall. A week later We found the return process is just as simple and stress free. Thank you Coys for the excellent service we received. We are due to be returning to Alicante in July but sadly Coys are fully booked for the weeks we require so I’m going to have to rough it with everyone else. Selfishly, I shouldn’t really be recommending Coys to keep this fantastic find to myself!!!
written by larsanilsson on 30/04/2018
I've rented cars in the Torrevieja area for a long time but it took me several years to find this precious rental company. They are in no sense the cheapest, but for the really few bucks I've paid more I've been getting perfect cars and honest excellent service. All staff have been very kind, always with a smile on their faces. Looking forward making business with them again.
written by Ruthb66 on 30/04/2018
Rented car via email to be picked up at Alicante Airport. Rep was waiting, filled in and paid for car, taken up to car and everything was explained thoroughly. Instructions etc were easy to follow. Got into car and off to go. On return the instructions for parking up were exactly as stated. The car we had was excellent. Recommend this company for their professionalism. Nice to see when there are so many cowboys out there. Well done Coys.
written by Matteo365 on 25/04/2018
We've just used Coys having seen recommendations on Trip Advisor. Excellent service, easy to book. Met at arrivals and escorted to our car. Everything very simple, fully explained and good value for money. I especially like the way you start off with 20€ of fuel and then bring back empty (no fuss trying to fill up just before returning to the airport). No hesitation in recommending.
written by lhRichards209 on 13/04/2018
Met at gate, friendly service, easy hire and return. Highly recommend and will be using again in October
written by JonCipher on 04/04/2018
Having rented cars in Spain for the last 20 years, I’ve finally found a firm to recommend. No scrum at the airport, no argument over insurance excess, no stress. Met at Alicante airport by their representative, checked the car, signed the paperwork, got the keys, drove off. Simple. On return, followed the clear instructions, parked the car, walked straight into departures. Even simpler. Will most definitely use again and will suggest all renters that stay at our house do the same. Marvellous.
written by Matz063 on 23/03/2018
I rented a car for the first time with Coysrent-a-car, from the initial email it was apparent that your business was important to them, excellent communication all the way through to car collection. The person I dealt with was waiting in the Arrivals hall as stated, the car was immaculate, he talked us through the exit and re-entrance ad what to do, and explained my best option for our destination. The car had very few miles on the clock and was ideal for our purpose. I have had a lot of worse cars from the major companies, and their customer service was no where near as good as we had from Coys, when we come back to this area we will have no hesitation in using Coys again. Well Done everyone at Coys.
written by Cordell326 on 15/03/2018
Used other rental company’s over the years but this has to be the best clear reasonable prices no hidden extras cars are clean and well maintained Easy booking and always waiting for you in arrivals easy paper work and on your way in quick time.
written by Cowanpl352 on 14/03/2018
Great service. Rep was waiting for us in arrivals lounge even though was past 11pm. Took us straight to car and we were off within 10mins. Car was immaculate and we had no problems at all. On return we had no problems either. You hear a lot of scare stories about car hire rip offs. These guys are great and we will be using again next time we're in Alicante.
written by Fredyneptune on 12/03/2018
I was very impressed with all aspects of hiring a vehicle with Coys. Booking online at short notice was easy and quick as was the follow up telephone call. Pricing is clear and easy to understand. Staff on the 'phone and in person at the airport were friendly and efficient. Our flight was delayed but I had been assured that Coys monitor flight status and we were met at arrivals exactly as promised. This is the best bit - no queue whatsoever, from first point of contact in the airport to driving away took around ten minutes. The car was clean and in good condition and was actually the model that had been shown on booking, not an 'or equivalent'. I had opted for twenty euros of fuel in the tank at pick up which saved time and stress. Drop off was very straightforward at Alicante airport - one level up from departures. Happily we had no issues whilst we had the car so I cannot comment on the support service.
written by PetereadUk on 11/03/2018
Have been using COYS CARS for many years, and when in Spain would not use any other. Someone hit me ,one year and the service and attention given to this mishap was second to none.Always reliable from pick up at airport to return..Well Done COYS.
written by 462McDaniel on 02/03/2018
As driving for the first time in Spain I was very undecided having read mostly negative reviews of car hire firms, which firm to use. However, as I was staying in Torrevieja at the time (where Coys have an office) I found only positive comments online and no deposit needed. From speaking to Coys and finding them very helpful and arranging car hire for a few days with no hidden costs, I would highly recommend them.
written by 139Reeves on 28/02/2018
Excellent service all round my son paid by credit card as i only have debit card c/card gives you more protection i recommend coys no hidden gimmicks just an excellent service
written by on 06/02/2018
Have used coys for years. They are always on time to meet us at airport. Staff are friendly and professional. Cars are in great condition and have never had a problem with them. Coys are a company you can trust.
written by zakkbee on 05/02/2018
Thanks again for a great service from coys.Staff friendly and always helpful never any problems with cars which l have been renting for almost 10 years maybe 3 or 4 times a year. No hesitation in recommending coys to anyone wanting to hire a car in Spain.
written by Johnsyverson on 23/11/2017
Very helpfull no hastle company.no queing in airport met the rep.took us to the car very pleasent guy checked round car did paper work and on our way in no time at all.very tidy low mileage car.second time of using this company will use again with no extra spends for insurance.
written by Veronica2017 on 14/11/2017
Excellent personal service ! No queues at airport ! Personal meet and greet service hand over process so quick - excellent new car and easy hand over process for flying home ! I have used many of the car hire big companies in Alicante airport always found it stressful and a bit of a hassle - THIS IS COMPLETE OPPOSITE WITH COYS I WONT USE ANYONE ELSE IN THE FUTURE !!! 100% recommended
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As rated by our community of reviewers
Coysrentacar's Response to Alipinknails's Review
Written on: 25/05/2018
Thank you for taking the time the time to review Coys Rent a Car.
All the best
Mike.