Travel Rent - www.travelrent.pt Reviews

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Travel Rent - www.travelrent.pt

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Latest Reviews

★☆☆☆☆

“Very Untrustworthy and no customer care”

Written on: 14/08/2018

the past two times my Mother in Law (MIL) has rented a car from Travelrent both durations were for a month each she has been overcharged and treated terribly by them. The last occasion in May, my MIL rented an economy car - after a day a warning light came on and she called Customer Service - they advised her to return the car to the airport, when she got there they said the light was always on, it was a fault of the car and she would be fine to drive it. When she returned to the airport to… Read Full Review

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★★☆☆☆

“fuel policy and tool charge”

Written on: 13/05/2018 by poWhitehead434 (1 review written)

this company are now charging 20 euro fee for the tolls i visit the algarve regularly and know my toll use cost about 5 euros so this is obviously rubbish. Also they are now using 12 tank return 12 tank which again leaves you open to putting to much in the tank on return when i put petrol in my rental on return to the airport the fuel gauge stuck and ended up nearly filling the tank i have email travel rent with pictures of the fuel gauge and receipts from the garage but they have just… Read Full Review

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★☆☆☆☆

“Conartists DO NOT BOOK!!!!”

Written on: 14/06/2014 by CHARLESDECLEMY (1 review written)

We hired a car from 27th May till 10th June upon collecting the car it was showing a lot of faults and a notice which detailed the vehicle would stop within 300kmh we were advised by the rep that it would not stop the engine as they had disabled this. Well low and behold 300kmh we were left stranded and no one answering their breakdown line. I finally managed to get hold of them the next day who sent a company to collect the car and were told we had to go to the airport and collect another… Read Full Review

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★☆☆☆☆

“DO NOT BOOK WITH TRAVEL RENT!”

Written on: 04/09/2013 by trauhut (2 reviews written)

When I returned the car the rep approach me from the drivers side of the car and then went directly and without hesitation to the passengers door and pointed out that the lock had been pushed in. When I told him that I only used the remote control he started to be unfriendly. When he started to scream at me "you have to pay!!!", I got afraid and left. Now they charged 750,00€ from my credit card (deposit). So far I did not get it back (of course I will take a lawyer if they do not pay back… Read Full Review

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★☆☆☆☆

“do not book with them”

Written on: 26/06/2013 by ktempest (3 reviews written)

they charge you 20 EURO FOR THE TOLL I ONLY USED 5 EUROS DO NOT BOOK WITH THEM SAVE YOUR MONEY… Read Full Review

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Trauhut's Response to ktempest's Review

Written on: 24/09/2013

Rent cheap, pay twice!

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★★☆☆☆

“Beware Insurance Cover”

Written on: 21/01/2013 by D.Pope (1 review written)

Beware TravelRents insurance cover as full cover without excess doesn't mean you are fully covered. According to TravelRent you are only covered if you can identify that someone else was at fault and you have their particulars. So if the damage occurs as a result of your actions or someone hits you when you are not there then TravelRent will charge you for the repairs. Also fuly check out any car when picking it up particularly areas which you would not normally see, e.g under cills and under… Read Full Review

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