Viten Group Rent A Car - www.vitengroup.com Reviews

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Viten Group Rent A Car - www.vitengroup.com

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Latest Reviews

★☆☆☆☆

“Opinion on Vitengroup: AVOID at all costs!”

Written on: 03/04/2018 by johntegio (1 review written)

Terrible car rental - very old cars, long waiting time, rude staff and they charge for non-existent damages… Read Full Review

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★☆☆☆☆

“Never use Viten Group”

Written on: 24/09/2016 by JovanyCoughlin57 (1 review written)

Never use Viten Group. At first everything went well, friendly staff at Alghero airport, we picked up the car and went to enjoy our holiday. When we brought the car back - big change. On the park place was a guy from company not really friendly and started check the car. He was really looking for something. We couldn´t believe it, and lucky for him, he found little scratch on the bumber. Probably it caused a rock on the road, but it was very little scratch. They charged me 300 € for this… Read Full Review

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★☆☆☆☆

“Completely irresponsible company”

Written on: 09/08/2016 by joani865 (1 review written)

Hired a car without insurance and damaged the bumper with a dent. Checked with the Fiat workshop in Villasimius how much it would cost to fix the damage. They did a very thorough inspection, checked with the painter etc, and told me €300. Viten Group charged me with nearly €700. I sent them a mail where I explained the above and disputed the invoice. They never even answered my email, probably because they already had withdrawed the money from my credit card and from their perspective… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 02/03/2016 by vgRamos199 (1 review written)

I had all the same issues as other reviewers, dirty car all dented and scratched on delivery to me. without the damage being mentioned in the documents the only reason they possibly can have is that the are trying to withhold you, your deposit. As I got involved in an accident I had to rent a new car. Once again I had to make a deposit. I have never seen this deposit again, although the second car was returned undamaged. They simply added it to the deposit on the first car.... As you can… Read Full Review

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★☆☆☆☆

“I rented fro VitenGroup on June 2, 2015 at the Alghero...”

Written on: 24/06/2015 by Viavaleria (1 review written)

I rented fro VitenGroup on June 2, 2015 at the Alghero airport in Sardegna. I brought the car back on time, with a full tank of gas and with no damage. I dropped the keys off at the kiosk, signed off the form indicating no damage and boarded my plane. 10 days later, I received an email from VitenGroup saying that there was a small dent under the door and that I owed them 316 euros to fix it!!!! I wrote back immediately to say they must have made a mistake as I brought the car back without any… Read Full Review

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★☆☆☆☆

“It gave smash cars with a lot of damages and...”

Written on: 29/05/2015 by ifCobb1967 (1 review written)

It gave smash cars with a lot of damages and scratches.Didn't fix in defect list damage and scratches which we found.After said that we are blame. Wicked people… Read Full Review

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★☆☆☆☆

“Do Not Use!”

Written on: 29/09/2014 by Nowintheknow (1 review written)

The customer service at the airport is "shocking" you are left to go in search of your vehicle, which will be dirty. On checking the vehicle besides dirty and other people unwanted item's in glove compartment and only half a tank of fuel when a full tank was paid for. Photo evidence was at hand.Also they park the vhicle to enable checking difficult. On returning the vehicle which they claim is "new" but has 11,000k on the clock, a scratch has appeared on the under bumper which is diputable and… Read Full Review

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★☆☆☆☆

“Disgusting... Pure theft!!”

Written on: 04/08/2014 by 89Daniels (1 review written)

Horrible service!! I would not recommend this car hire company at all! They are after your money! No concept of customer service. They claim fake damages to take your deposit. They have access to your visa details and therefore can take as much cash as they like! Trust me I will never make use of the car hire company again. … Read Full Review

Viavaleria's Comment

Written on: 25/06/2015

I just had the same thing happen to me with VitenGroup at the Alghero airport! I wish I would have discovered your review before booking.

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★☆☆☆☆

“Beware an other scam from a Car rental in Sardenia”

Written on: 29/01/2014 by mschranz (0 reviews written)

Rented a car from Cagliari airport , returned it at same airport as agreed ,left key at their deposit box since it was closed at 6am. We were told car was stolen,key missing from their deposit box with no break in we were told! They did not want to involve police to check cctv cameras of airport! When we threatened further action , suddenly they say they found car 5km away from airport and outcome they took my €600 deposit. Complaining to bank is useless,since you would have agreed to… Read Full Review

Lukasruber's Response to mschranz's Review

Written on: 20/05/2014

DONT BOOK !!! - THEY JUST RIPP U OFF - they do fake damages to customers and keep the deposit !!!!!

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