Written on: 29/01/2014 by mschranz (0 reviews written)
Rented a car from Cagliari airport , returned it at same airport as agreed ,left key at their deposit box since it was closed at 6am.
We were told car was stolen,key missing from their deposit box with no break in we were told! They did not want to involve police to check cctv cameras of airport! When we threatened further action , suddenly they say they found car 5km away from airport and outcome they took my €600 deposit.
Complaining to bank is useless,since you would have agreed to auth. deposit.
It seems this is normal practice with car rentals since you are helpless.
BEWARE , DO NOT RENT A CAR from VITEN GROUP found in Sardenia
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Lukasruber's Response to mschranz's Review
Written on: 20/05/2014
DONT BOOK !!! - THEY JUST RIPP U OFF - they do fake damages to customers and keep the deposit !!!!!