DO NOT RENT YOUR CAR HERE! Horrible company and horrible staff. No manners whatsoever and huge English barrier. We were told by the broker that we could buy extra insurance and didn’t need a credit card (OR a deposit).. However when we got there they said that they could only accept the debit card if we agreed to pay 1,500€ in full for a deposit - FOR A GOLF CAR - AND extra for insurance. Huge joke and the rudeness we experienced was a major downfall. We went back to Bergamo airport and got a car for €350!! GO ELSEWHERE!!!

I got a fine on entering close road beside the fine to the municipality the target rent a car company charge my credite an Extra 66 euros for administration - above all other companies which charge about 25Euro. The company give you low price for the rent but then charging extra expenses like cleaning and administration. be far from this company

BE VERY CAUTIOUS!!!!! Charged extra 40 euros due to my flight into Sicily being delayed by 2 hours, they informed me that I could claim the fine back of the airline which was totally false.

Just to share the bad experience we had with Targetrent / Target rent at Palermo. We booked a car with them via the RyanAir website, arrived safely in Palermo and followed the Targetrent instructions, which were: Call their office number to organize a shuttle service Wait under the Exit car valet sign - which we did. After a couple of calls which they didn't pick up, we got through to someone who said a shuttle was on their way. So we waited. And waited. No shuttle. Rang again, no pickup for several calls, then eventually got through and were told the shuttle should be there. It wasn't. They said to wait for the shuttle. So we waited. And waited. No shuttle. Tried ringing again, no reply or pickup whatsoever. As it was getting late (10pm), we ended up hiring a car from Hertz from the airport. Got to our apartment, had an Italian friend ring them the next day. Targetrent / Target rent said that they had sent the shuttle and that as we weren't there for pickup, we were a "no show" and therefore there would be no refund. Not a great start to what was otherwise a great holiday. The moral of this story: do NOT use Targetrent / Target rent from Palermo. Stick with the brand names, even if they are more expensive.

We rented two cars, or actually one, in June '17, but we'll get to that. We arrived in the airport in Olbia, Sicily late at night and spend half an hour to locate the office. Its located 1 km outside the airport so its you have to call the transfer. No real problem except he didn't speak English. Fair enough. When we arrived at the "office", there were no problems with the first car, but when we came to the second they wouldn't accept our card. It said "Debit" on it and even though there was a credit limit for 5x the amount they required, it wasn't good enough. To be fair it did say something similar on our booking note, but the translation was no way need debit/credit card. We tried everything like using the card just excepted or cash, but nothing was good enough. Oh, that is until they offered that we could put in a cash deposit for 300euros and the pay 210euros of them on return for their own full coverage insurance, even though we already had a full one from home. That is an addition for twice(!) the cost of the car for the rental week. No other thing was possible. It was 11 pm and they couldn't be talked to reason and was prepared to leave us on the curve. A couple of gentlemen then came for their car, and they did the exact same thing with them! When I confronted Target Rent, she just grinned scornfully and kept their claim. Its all one big way of making money for them and all the call to the "boss" and looking in their system was just for the show. They knew exactly what they wanted from us. Funny thing is, even though we knew it was possible with the declined card, because of the "deal" we could make and be permitted, I later found out my own card, the one, we used to get the first car was also a debit card! And they didn't even noticed because the letters was with a dark writing on a dark surface. Its all about getting a much money from you as possible. We ended up leaving with one car, but paid for them both off cause, and made very sure to take pictures of every inch of the cars scratches. So IF, I recommend not to, but IF you want to rent from Target Rent make sure you: - Call them on arrival. - Bring all papers of reservation. - Bring drivers license and passport - Bring a CREDIT card, NOT debit, with enough for the deposit. - TAKE PICTURES of the car, inside and out, and make sure the scratches are marked correctly. But again, try to avoid this company at all cost.

I booked my vehicle (a Renault Clio economy class) few weeks before since I saw that the price was good. The day of the pickup when I arrived in Olbia Airport it was difficult to find the place, I called the phone number of target rent and they assisted me saying that a free ride was included for the customer. Nice I said and they came to pick me up in 20 minutes. The location was very weird, isolated, even if 1km close to the airport and in an old building. When I got in the office, the front desk woman asked me for the voucher of the reservation. Unfortunately I haven't had the opportunity to print it so I asked kindly if she could print it for me (paying for the cost of the print). She told me it was impossible since it was my fault if I didn't read carefully all the requirements of the rent (including printing the voucher). I asked to her if it was possible to have a transfer back to the airport to find a place to print the voucher (there wasn't anything around the location). And she told me that it could be possible but the transfer back to the rent location will not be included (I was supposed to walk for one km with my luggages, ok I love walking but the situation was still weird). So I walk out the office finding some place in the middle of nowhere to print my voucher. Fortunately I found a place close to my location. Finally I came back in the TargetRent office with my voucher (2 copies to be sure). The front desk woman asked me for my credit card. I gave it to her. Unfortunately the locking of the deposit was not working so I asked why since the deposit from the voucher was 2000 euros plus taxes (isn't too much for a Renault Clio?). In any case I had more than 2300 euro on my credit card but the requested deposit was 2500 euros. With patience I asked if there was a way to decrease a bit the deposit since I though 2300 euros weren't a big deal for them. She told me that she will never change the amount of the deposit since it was written on the voucher (false since it was 2000 plus taxes). I asked her to talk with the manager of the office and she told me there wasn't any manager! Ok after 45 minutes of my time wasted talking with this very rude woman I decided to leave the office. I rented cars in any part of the world including San Francisco, Los Angeles, Honolulu, Vancouver and many other places and I never had an experience like this. I won't make this error anymore with TargetRent.

I rented twice at Targetrent in Bologna Airport and Verona Airport. In both cases I had a superlative treatment: brand new car, excellent and super competitive prices and a service at counter to praise. The staff satisfied every my request by supplying all the necessary support. Congratulations and I will continue to hire by sure Targetrent

I recently hired with this low cost company I did not know ... I had some concerns but I have to say that I found it very good. The car was almost brand new! very clean and with full tank. the friendly staff gave me all the information and offered me serenely their insurance. On return I had no surprise, I was greeted, checked the status of the car safely and I was taken back to the airport. I saw that a few days after the deposit on my credit card has been unlocked without any surprise ... in my experience is a good company, as unfortunately few of these days ... I recommend it!

it went better than I thought, I did not know this brand and I was pretty scared. I was greeted by a shuttle and taken to an office at 3 minutes from the airport. In 10 minutes I was already in my car. The car was new, it had about 4000 miles and the holiday went very well. The only negative note: I asked a sat nav but they had sold out.