written by Lindy11 on 29/06/2022
After booking 3 months previously and paying €171 deposit we arrived at Maggiore desk (6 pensioners) only to be told no 9 seaters available. Were offered 5 seaters or 5+2 which we had no alternative but to accept at supposedly discounted rate of £949. This car was unsuitable as we were so uncomfortable but had all
Our hotels booked and paid for.
Maggiore said they couldn’t contact us but DYI had sent a reminder booking detail form 3 days previously.
No one has had the courtesy to reply 10’days later.
We were told by Maggiore agent all the 9 seaters had been assigned to the army back in February ???
Terrible service, very stressful and out of pocket with no help or acknowledgement.
As rated by our community of reviewers