Quicks, Sunderland Reviews

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★★★☆☆
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Quicks, Sunderland

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Latest Reviews

★☆☆☆☆

“The staff are rude, ignorant, unhelpful and about as...”

Written on: 29/06/2016 by huBartlett414 (1 review written)

The staff are rude, ignorant, unhelpful and about as fast as a fat kid on crutches. How on earth they get away with trying so sell cars that have major faults is beyond me! They need shutting down before a major accident happens and someone dies! They just take your money and never bother to address anything that's wrong… Read Full Review

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★★★★★

“GREAT CAR BUYING EXPERIENCE ”

Written on: 01/02/2015 by GeordiePaul09 (1 review written)

Having searched the internet high and low I finally found the car I wanted and contacted Quicks. I used their facility of paying a £200 deposit for them to hold the car for me until I was ready to view it. I was keen just from their advert and thought this was a good idea, have a look on their website for full details, so was happy to pay so as not to be disappointed by someone else buying first. On arrival at Quicks I was made to feel very welcome. I was dealt with by one of the sales team… Read Full Review

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★★★★★

“First class”

Written on: 04/06/2014

Excellent service. Especially from manageress also the young chap when I collected my car.. Travelled from Scotland and car was exactly as described… Read Full Review

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★☆☆☆☆

“terrible serivce!”

Written on: 07/02/2014

Bought a car from quicks sunderland. Was told there was not a mark on the car in perfect condition with my working hours could only pick car up in the dark so trusted what they said as you would. Got it home and in the light seen the car had previously been keyed down the side of the car. Was told to take it in and they will sort it. Dropped the car off then a phone call saying they were not gunna spray it so to pick it up whenever. My dad went to see if he could solve the issue to be told… Read Full Review

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★☆☆☆☆

“Terrible, do not use”

Written on: 22/11/2013 by deanandtoni (1 review written)

The last place on earth you want to buy a car. We bought a 11' Skoda Fabia. We asked them to touch up two stone scratches, before we picked it up. They had gone to town all over the car scratching it to hell. Not only on the bonnet but the doors and bumpers also. The sales person, expected us to drive it away like this. We refused. The manager Mark, promised a complete bonnet respray. They never did, and left other areas of the car scratched (off what they did, it was not like that on the test… Read Full Review

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★☆☆☆☆

“The way car selling should NEVER be done”

Written on: 30/07/2013 by ptrobson (1 review written)

Inquired about a Mondeo Ztec over phone got through to Sunderland branch but guy said he was really busy so would ring back. 4 hours later no ring back. So rang again and inquired about car but you just get a person in call center who knows little about actual car. So eventually got off phone when all I wanted to do know if the car was there. Guy said they shut at 7pm (this was 6:10pm) and that he would ring to let me know I was coming. So went there no one bothered me which was unusual at this… Read Full Review

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★★★★★

“All Round Happy Car Buying Experience”

Written on: 05/04/2013 by happysnaps (2 reviews written)

Hi I am a taxi driver and my car died on me just before easter (my busy time). I had 3 days to find a car and get it on the road. I scoured the internet for a 2.0 litre ford mondeo zetec, comparing prices and mileage from several reputable local car dealers. I narrowed it down to quicks.co.uk who have a branch in Sunderland. I must say that from first contact on the phone to actually picking my new car up was the best, stress free car-buying experience I have had. I found all of the staff… Read Full Review

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★★★★★

“Great experience and top deal . ”

Written on: 02/03/2013 by Mark786a (1 review written)

I would just like to say that my dealings with Quick’s this week have been fantastic. First I found a great online deal on a Freelander, and then during my enquiry on the phone you offered to move the car to Sunderland so it was closer to me. Then later I received a polite courtesy call from Sunderland to confirm its arrival and I when arrived -at a spotlessly clean and well-appointed showroom- I found the car gleaming at the front door waiting for me. A lovely girl called [name removed]… Read Full Review

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