Hi, We purchase a car from this used car dealer and since day 1 we complained about problems with the car and enquired about a refund / replacement. Garage always wanted to attempt to get car fixed even though they didnt beleive there were problems with the car. After the 4th issue with the car in so many weeks and after their warranty had ran out they washed their hands of us and now were left with a car that we have zero confidence in. Needless to say were now cutting our losses and trying to part exchange the car for a more reliable one. The manager at this company was rude, arrogant and accused us of lying. Do not buy a car from them if you can help it, you've been warned. This company has 0 customer care. Regards Nick

Having seen a few different ones, and completed our own research about the care, we were confident nothing could go wrong. However, they surprised us! There was complications with the car but not too major, which could have been helpful if they had mentioned it got brushed under the carpet. Then the documents took for a while (5 weeks) and they weren't even prepared to simply apologise! So the manager Russell Hickey - reminds me of Earl Hickey from "my name is Earl" doesn't even get off the phone like a rude, arrogant, PMT'ed man says "don't ya get it?! it ain't here" and carried on talking on the phone. Exactly what you need after you spend £14,000!