Not a Quality Assured Vehicle

i. Purchased a 2 year old car. The sales part was ok. Was told the car would get a full valet. When I went to pick up the vehicle I had to ask for the service history as there was no paperwork for the vehicle .The only other paperwork I got was a bill of sale. I later checked the service paperwork. It had a 2 year 1st service done by Evans Halshaw. Non Ford parts have been used and the pollen filter has not been changed. It should have been as part of the service. Another Ford dealer has checked the history and a digital copy has not been sent to Ford . So there is a good chance I have lost the remainder of the Ford warranty. I was not given the certificate for The Quality Assured inspection as part of the £99 fee. When I got home I found 2 damaged areas of the windscreen. Was told these should have been done before I picked it up. The car was taken in for the repair. One area couldn’t be repaired, but wouldn’t get any worse. The other they said managed to flatten and smooth it. The other problem was with the valet. Think all it got was a quick wash. I had to remove items what had been left by the last owner .So my Quality Assured Vehicle has probably lost it 9 months of ford warranty . The windscreen will probably crack in the winter by the frost and I had to clean it myself. Not what you expect from a Ford dealer.