Not as described

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Guest's review of Ultimate Car Mats - www.ultimatecarmats.co.uk

★☆☆☆☆

“Not as described”

Written on: 12/09/2020

The website clearly states that a fixing mechanism is included, well it isn't. There are holes in the mats, where the fixings go through, but not the mechanism. I have contacted them about this and they just say no the mechanisms are NOT included " contact a main dealer and try to get them from there". So you will have to lay out more money. The mats, particularly the drivers, should be fixed down and they are not safe to use if just laid in position.
I have requested a refund / return TWICE and they just ignore me, no response at all.
The mats are not as described and, in my opinion, they are not fit for purpose.
I recommend going elsewhere for mats.

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