SimplyCarMats.co.uk Reviews - www.simplycarmats.co.uk

★★☆☆☆
1.8 / 5
15% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
SimplyCarMats.co.uk - www.simplycarmats.co.uk - Ask a question now

Media Gallery for SimplyCarMats.co.uk - www.simplycarmats.co.uk

SimplyCarMats.co.uk - www.simplycarmats.co.uk
SimplyCarMats.co.uk - www.simplycarmats.co.uk
SimplyCarMats.co.uk - www.simplycarmats.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“DO NOT WASTE YOUIR MONEY ON THIS POOR EXCUSE OF A COMPANY ”

Written on: 12/07/2019

Completely and utterly outrageous, they sell you a product, it doesn't fit your car by a very long way, you then have to contact them to arrange a refund or a replacement and they try everything possible to not help you in the slightest way, totally unhelpful, unprofessional, can't accept that they are in the wrong, that their website is extremely poorly designed and is probably the reason there are so many mistakes made. They refuse to refund you which can not be legal. Smug attitude when… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“wrong item delivered”

Written on: 11/07/2019 by Gillvp123 (1 review written)

Ordered some car mats for a 2015 E class SALOON, what I received were for an estate clearly noted on their delivery label When I brought it to their attention that these are the wrong mats and they do not fit on the studs in the vehicle and also the drivers interferes with the throttle and doesn't lay flat their answer is have you tried them in the car? What is the registration of the vehicle, this was put in at the order process so don't trust it as their system clearly doesn't work asked… Read Full Review

Binkybowbow's Comment

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“TERRIBLE QUALITY AND SERVICE”

Written on: 24/07/2018 by Feelthempower (1 review written)

Received item not as describe, seller not accepted return!… Read Full Review

Binkybowbow's Response to Feelthempower's Review

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“jaguar xf sportbrake boot liner”

Written on: 02/05/2018 by sportbrake (1 review written)

I recently ordered a boot liner for my 2015 jaguar sportbrake from simplycarmats,i was told i would receive it in 5-10 days,it took 9 which was spot on.The boot liner looks and fits perfectly,great quality item and reasonably priced,well done,simplycarmats.A very happy customer… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Be wary. Be very, very wary”

Written on: 04/04/2018 by otamiJ (12 reviews written)

Looking back, a company selling "premium" products that sits behind a single email address with no visible address or phone number may not be an ideal company to deal with. Guess what? A 5-8 day delivery is now into its third week with no sign of the goods and no responses to emails and online messages requests. I am now facing the hassle of getting my money back via my credit card provider and sourcing mats elsewhere. Would I use this faceless and contactless company again? Would you?… Read Full Review

Binkybowbow's Response to otamiJ's Review

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 1 Comment
★☆☆☆☆

“Dismal quality product, very thin, incredibly cheap NO...”

Written on: 01/02/2018 by AlsOnLine2 (1 review written)

Dismal quality product, very thin, incredibly cheap NO RETURNS. Check out reviews before buying. The idea is that all the carpets are custom made therefore they cannot be returned using the online sale of goods act. The deluxe carpet is wafer thin. The pictures of the edging are FOR ILLUSTRATIVE purposes only. Again this is so they do not have any comeback. I think the Aldi £7 mat is a better product than the £116 i got from this company… Read Full Review

Binkybowbow's Response to AlsOnLine2's Review

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Awful”

Written on: 06/10/2017 by Callum183 (1 review written)

Bad quality Personalisation was not put on straight! Bad service Very unhelpful Bad communication! Not willing to exchange or NOTHING UNHAPPY £80 down drain!!!… Read Full Review

Binkybowbow's Comment

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Take your money but you don't get your goods”

Written on: 12/09/2017 by NGTW (1 review written)

This is a shoddy outfit and should be avoided at all costs-there are many firms out there who are honest and reliable. I ordered carpets for my AMG and paid upfront. After a while I emailed Ultimate Car Mats (the credit card bill showed SimplyCarMats) only to be told that the courier couldn't deliver as no one was in. This was nonsense, I was in all day. It gets worse. I was told that the carpets were on their way back to the warehouse but the courier attached low priority to their return… Read Full Review

Binkybowbow's Response to NGTW's Review

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“I ordered the ultra deluxe mats expecting them to be...”

Written on: 10/06/2017 by L_49 (4 reviews written)

I ordered the ultra deluxe mats expecting them to be of high quality and soft mats when in fact they're not! Worse than basic as very rough to touch. Also the red edging round the mats aren't straight and they look tacky! The writing is tiny too! Disappointing ! 1st time buying from the company and will be the last! I'm very unhappy with the quality and what I have received is not what was advertised!!!! Looking at the reviews on here and trust pilot of them not refunding people, I'll just… Read Full Review

Binkybowbow's Response to L_49's Review

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment

L_49's reply to Binkybowbow's Comment

Written on: 12/07/2019

Try another company for sure! Hopefully you’ll find something better

Reply to this comment
Report this review
Was this review helpful? 2 0
Read 2 Comments
★☆☆☆☆

“Mats don't fit ”

Written on: 07/06/2017 by James1977shottisham (1 review written)

After telling and sending pictures to the customer service people about the problem I was informed they could see an issue and I should just make it fit with different fixings! The mat rides the accelerator and can get caught underneath this forcing the accelerator open… Read Full Review

Binkybowbow's Response to James1977shottisham's Review

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 1 1
Read 1 Comment
★☆☆☆☆

“Poor quality”

Written on: 13/04/2017 by KennethH (1 review written)

Ordered mats for Jaguar XF with the word Jaguar to be stitched onto the mat. Arrived with the spelling as Jagaur! The mats are of poor quality and are more like bedroom carpet with a white fleck through grey. Embarrassing to put into car. Material too thick to fit onto lugs on floor. SimplyCarMats offered to replace with the correct spelling: but repalcements never arrived . Suggested I should bend lugs to fit mats! Requested a credit but been told they don't do refunds because the mats have… Read Full Review

Binkybowbow's Response to KennethH's Review

Written on: 12/07/2019

I had exactly the same problem I wish I'd read your review before buying, complete waste of time and money. Customer services are non existent, rubbish service, don't touch them with a barge pole.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★☆☆

“Very average quality”

Written on: 01/04/2017 by IvanCornish (1 review written)

The web site is convincing and the company seems to think well of itself but I ordered 'Deluxe' and it just isn't. Ordinary and pretty basic is the best you could describe the mats that arrived. Yes, they fit the car, but the quality of the carpet is really disappointing and I won't be buying from SCM again. I reckon it's pretty close to a rip off, sadly… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Simply the best ”

Written on: 01/02/2017 by magnusn (1 review written)

I am a importer of exclusive cars to Norway, and one of my customers wanted custom made mats to go with his Audi RS6. I couldn't find anyone locally that could help me out at a reasonable rate, and had to contact different companies in Europe. I kid you not, I contacted probably 10-15 different companies from over in the US to Europe and even India. I couldn't find anyone who was willing to help me out with the mats for this rather unique car, as noone had LHD RS6 template, especially in the… Read Full Review

Report this review
Was this review helpful? 0 1
★☆☆☆☆

“Rubbish quality.”

Written on: 02/10/2016 by Goode191 (1 review written)

Rubbish car mats,description is untrue,delivery time hopeless,poor customer service,please spend your money elsewhere!!… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Overseas delivery on time”

Written on: 23/03/2016 by Montgomerypq304 (1 review written)

Thank you very much to the team at simplycarmats for all your efforts in delivering my mats on time and according to specification. Even though there was a problem with the British mail system simplycarmats insured I received my mats on time and took responsibility of any extra cost towards shipping. Again many thanks for all your efforts… Read Full Review

Report this review
Was this review helpful? 0 1
★☆☆☆☆

“MATS DID NOT FIT AND THEY WOULD NOT MAKE A REFUND”

Written on: 24/11/2015 by Harper426 (1 review written)

After Simply car mats took my money they failed to respond to any of my emails. After I canceled the order I reveived the mats. The mats did not fit the car floor and was raised under the brake pebble. I sent photos to them to show both the car floor and the mats laid in to show how the profile was differant. I recieved an email from the to state that they did not see the problm and that they were what I ordered. They would not refund my money and I needed to take it to Paypal to make a… Read Full Review

Rasbuild's Comment

Written on: 09/03/2016

Great Review thanks

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Be warned about 'Simply Car Mats.co.uk”

Written on: 26/05/2014 by Short91 (1 review written)

We have ordered 2 sets of identical ultra deluxe mats from these people One set was fine and very dense/long pile, the other set was half as thick and obviously not the 1700grams as advertised. If you have an issue with your order they don't answer the telephone or respond to politely written emails. LEGAL ACTION is the only way to deal with Simply Car Mats. I believe they trade under different names as well so do your homework. Any one who states that they have received good customer service… Read Full Review

Report this review
Was this review helpful? 1 0
★★☆☆☆

“Very Shoddy”

Written on: 16/06/2012

Ordered Middle quality mats with embroidered Logo £45 inc postage. The logo was done on a patch and then stitched to carpet which looked awful,and the heal pad on the drivers side had been stitched on at an angle. The carpet quality was just average and I could have bought better mats for less money from my local accessory dealers… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Terrible Service + insulted by the manager”

Written on: 11/05/2012 by steventite (1 review written)

I was careful to order the correct mats for my father's car and made sure that I left over a week for delivery as they were a present. Cutting a long story short, I called 3 times as there were no sign of the mats and was told the first 2 times that they had been shipped. When I called the third time, I spoke to the manager who told me that there had been a computer problem and they hadn't been shipped. It seems that I was just being paid lip service by the first person. When I told the… Read Full Review

Report this review
Was this review helpful? 1 0
★★☆☆☆

“Slow delivery and poor product”

Written on: 05/12/2011 by mrman365 (2 reviews written)

Ordered some floor mats for £45. 10 days later, i email them asking for ETA on delivery. I then receive a despatched email and I receive them two more days later. Very strange. I receive the mats and notice the quality of them arent what i had expected. tThe stitching of the outer edge wasnt straight making the outer edge look thicker in places. They also put the holes in the hole (for securing the mat to the floor) in the wrong places. They put one in the centre but it should have one either… Read Full Review

Report this review
Was this review helpful? 1 0
overview